February 2024 by Ruth Morgan
Very helpful staff I would recommend them
December 2023 by Sophia Gill
Absolutely beautiful shop, helpful and kind staff, very efficient and well explained into product depth. Love this shop a lot.
October 2023 by Amanda Slinn
Lovely staff and owners ,fantastic customer service
May 2023 by Julie James
A great gift shop with excellent customer service. Always go here for birthday and Christmas presents for friends and family when requiring a special gift.
March 2023 by Mark Smethurst
Lovely staff, helpful with advice and exchanged a gift with no issues - Even cleaned the bracelet free of charge!This is customer service at it's best - I know where I'll be going for future nomination charms in the future...
February 2023 by Nicola Plunkett
I placed a pre order for charlie bears london. He arrived super fast and great care went into packaging him. Great communication from Gary. Will definitely order from here again.
January 2023 by Pam Turner
Local friendly staff better than the production line of pandora. Good selection and offer helpful advice
September 2022 by Mick Giles
I would like to thank all the staff at Hadleighs for the great shopping experience I have received over the last couple of weeks. I decided to buy a watch that would have great sentimental value in the years to come, I decided to buy a Thomas Sabo watch, sadly this is not available to buy in store at the time and they would have to order it. There was just a little concern that without seeing the watch it might not fit my large wrists, measurements were taken and I went home to decide. Lisa went above and beyond by calling another shop to find out the exact size and rung me up later. I went back to the shop on the following Saturday to place my order. Today Wednesday I received a text to say that my watch had arrived. Everyone in the shop at the time were very helpful as we went through details to finalise the sale. I must say a special thanks to Lisa for going above and beyond, and to Ann who messaged today and completed the great service. If ever I am in need of great jewellery this will be my go to shop. Thank you very much
From
Mick Giles, a new grateful customer
August 2022 by Josh Whyte
The most helpful and friendliest customer service I have ever experienced.
August 2022 by Margaret Jones
My order was delivered into store very quickly. Spoke with Lisa and Carol great service and both very knowledgeable. Would definitely reccomend a visit.
July 2022 by Iris Mottram
my niece and daughter had their ears done today and I couldn't reccomend here enough. originally it was just my niece so i rang the shop to get my daughter booked in and it was no trouble at all and managed to get her in after my niece. when we got there from the moment we entered to the moment we left I received nothing but excellent customer service. my daughter was nervous but the ladies soon put her at ease and were absolutely fantastic with her even I had a little tear in my eye with how brilliant they were. everything was explained about aftercare and presented everything in a lovely little bag to take away with her feeling like she was a grown up. hygienic, precise and just absolutely fabulous. all staff in there was brilliant but the 2 ladies that actually did her ears I have not got enough praise for them I think one was called Dee and i cant remember the other lady sorry but honestly I could not be more happier with the service I recieved. well done ladies fabulous job x
April 2022 by Jenny Wilkinson
Been to buy a charlie bear today was blown away to have ling ling panda in stock and 1st to catch my eye, of course i couldn't leave without him the staff were all very helpful, lovely and very accommodating even carried my bear 10 mins walk to my car. Will look forward to visiting again. Thanku again
April 2022 by rob
This place has everything you need for gifts too jewelery Lisa the assistant is amazing and a fantastic advisor and always helps as much as she can 5 stars for this great place
February 2022 by Teresa Rogers
After our daughter begging to have her ears pierced for quite a while now, we finally let her have them done today.
The staff were amazing (as they always are) and were so reassuring, gentle and positive about the whole experience with her.
she is very happy and us as parents are thrilled with the service to. thank u x
December 2021 by Julie Parkes
Fantastic customer service.Staff are extremely helpful, understanding and an absolute pleasure to deal with.
