December 2023 by roger cotton
Excellent customer service
August 2023 by Sameera Manage
They should have more knowledge and trained for customer service. The girl did not know which ink was supporting my printer I bought from them even when I did show them the printer model. I had to search it from a different site and place order from them on screen.They could just grab me the product once I ordered.
April 2023 by PooterManSam
Well stocked and the staff are very helpful
March 2023 by Subzy Ahmy
I visited this store today, I had the worst experience today, there was a male worker his name was James, and there was two female workers I can?t remember their names. I spoke to my manufacturer numatic and they are more than happy to replace my product with another one, but Argos won?t accept me exchanging, they said I?ve got no warranty, I?ve got 9 months left, and on top of that numatic have an extended warranty of 2 years with Argos for faulty products, they have failed to accept my product back, they said to me make a video, this is absolutely terrible service, I mentioned to them i have my disabled son how am I mean to make a video for you showing you when it trip, the excuses they made just to not help me. Spoke to manufacturer infront of them and they are helping me picking it up from me. Just some advice you have been recorded and I am a public figure and I will be posting and making Argos service viral as it?s terrible, fix up, do not shop here at stoke on trent Sainsbury Argos on London road.
January 2023 by Kieran Deaville
I visited the store today to return an item which I bought as a Christmas present for a family member. The argos website specifically says that if you wish to make a return you can visit any argos store. I was confronted by a gentleman at this store who first told me he would be happy to exchange the item, I explained that this was not what I was asking for. When I repeated my request for a refund. He then said that they could not process the refund at this store due to 'stock levels'. Very poor customer service, this resulted in me travelling to another Argos store who processed my refund with no quibbles.
August 2022 by Justin Carr
Good people,great service.
August 2022 by Alan Bloor
Very efficient. Paid online. In and out in a couple of minutes.
July 2022 by Kay-Marie
I went into Argos to bring back my laptop that was faulty this morning. Just because it was 2 months since I purchased it they want to tell me that I have to call the manufacturer and send it off for it to be repaired. I called the manufacturer and I told them I bought one similar in the past and when it was sent off for repair and came back it was damaged and had malware and spyware. In the end I had to buy a new one.A lovely lady I spoke to and she said I'm within my rights to have it replaced. When I went back to this store and explained what she said the employee went into the back and spoke to the manager (cut a long story short) the manager came back and said I have to get it repaired because it's passed 30 days. I said I'm a customer and I have rights. He kicked off and so we're not giving you a replacement. He was shouting at me and I said this is because I'm black. That's when he was aggressive and told me to leave the store and don't come back! He was very unprofessional and out of order. I had to go to another Argos Store and they were happy to give me an exchange.As long as I live so help me God I will never go to this store. Racist folks work there.
March 2022 by Mick Borthwick
Foul mouthed young lady as a manager! Warning you are being filmed by her.
July 2021 by Mark Barker
Quick, friendly service
July 2021 by Dave Salt
The fact that Argos is located right at the back of the shop ! If you Require Anything big or heavy you have to traipse it all the way back though Sainsbury?s and they didnt ever help me with 2 bikes luckily Sainsburys member of staff help me !
July 2021 by Jill Harrison
Great parking, good service and been invaluable during the pandemic.
July 2019 by Judit Mér?
Amazing, helpful customer service.
March 2019 by Tanyathegeek Walton
Big product variety and fast service with smiling staff
February 2019 by John Kear
Generally very helpful and friendly staff
