January 2024 by Luosko German Shepherd Dog Rescue
Seriously B&Q, do you have any staff that actually help your customers??? Self service with heavy items is just a joke. Even when you ask for help you just get ?just scan and pay sir?
December 2023 by martin whitehead
Sandwich van outside store is wwaaaayyy expensive£5.50 for a bacon and cheese bap
December 2023 by Linda Domsicova
Your employees are sending customers to Screwfix as they are too busy chatting to point exact location of an item I am looking for.
November 2023 by Timothy John Cannon Pickford
Always has what I need and the staff are always pleasant and helpful.
November 2023 by Jonathan Bennett
What's there not to like about a big B&Q .Got absolutely everything you could want for a small DIY job to a full house build , all your garden stuff , workweek, tools
September 2023 by Paul Brougham
Friendly and helpful staff, well stocked, been using it regularly for years.
August 2023 by averil siegertsz
Picked up my online order from the service desk. Think this is the second time or third time coming here, ? the ladies have been absolutely ? % helpful ? and very polite. It's lovely to be welcomed ?? by a smile ? cheerful face, and to be spoken to in such a welcomed manner .
August 2023 by aneesh Choorakandy
Largest DIY store near Stoke, you can find everything that you are looking at a DIY store. The trade point staff seems bit hesitant to help sometimes.
August 2023 by Jeffrey Cope
Excellent service,items purchased were marked up wrong at checkout £5 overcharged on 2 items queried this and got refund
August 2023 by Amber Bicheno
Great shop, nice big store means you can usually find what you need.
August 2023 by Bridget Smith
Just had walk around prices not bad Staff very polite & very helpful when I asked a Question about Fire paint and then point me in the right direction
August 2023 by Junaid Rahman
Largest DIY store near Stoke, you can find everything that you are looking at a DIY store. The trade point staff seems bit hesitant to help sometimes.
August 2023 by Andrea Csaszar
I think it?s the biggest B&Q around stoke. If I need to bulk buy or I have the time to spend looking around I always go to this shop. Friendly staff, huge selections of everything that you need and good price.
August 2023 by Emma Williams
Tried for 2 weeks to book an appointment with the kitchen showroom for a complete kitchen design, left my number 3 times and promised a call back each time. Ended up going to wickes in Fenton who offered much better customer service and actually call you back!!!! Management needs sort it out
July 2023 by AHSAN JAVED
Almost impossible to get hands on their staff whenever you need any help to find anything to buy.
