January 2024 by Jack Wemyss
Beaverbrooks staff are always very friendly and helpful. I buy most of my jewellery here and can't fault there service. Thank you.
December 2023 by Maureen Hammonds
We went in I was looking earrings for myself the staff were very helpful and I had soon picked the earring I wanted, the young lady Aonisah then checked if I had a discount voucher as I was a member ! She checked with her manager and much to my surprise and delight I received a discount voucher. I also had my engagement ring cleaned. I would like to say many thanks to all for everything from the coffee and service it was a wonderful shopping experience !!?Merry Christmas ?Hanley branch ?
December 2023 by craig FENT
Sam is the best shop assistant I've ever come across she took the time out to find me a tag watch strap from tag heuer plus ordering it excellent service thanks Craig ?
December 2023 by Sue Williams
Lovely place to shop, staff very friendly and helpful, nothing is too much trouble.
December 2023 by Dawn
Took my ring for a free ring clean. Staffvery friendly and welcoming
November 2023 by Christopher Taylor
Very good experience. The sales lady was very good,even modelled the item for me.
September 2023 by David Wright
My highest recommendation many thanks to all the staff.
August 2023 by Waqas Ahmed
Sam was absolutely lovely today at the Hanley branch she was very knowledgeable and kind knows a lot about watches and has even helped me making my mind up on a lovely Tudor black bay watch will I will be purchasing p.s thank you for sorting my links out on my tag
August 2023 by Jayne Sesay
Lovely jewelry but felt looked down upon by staff real shame got what I was looking for elsewhere
July 2023 by Di Shore
Customer service from Joanne in this shop is outstanding. I have returned to Beaverbrooks numerous times over the years. I will be back again soon. Thank you.
July 2023 by lilly mai
not one to leave reviews but today?s experience deserves one, served by rich a lovely gentleman who helped me make sure i was happy with a gift i was buying, he was pleasant and polite and overall brilliant thank you very much!
July 2023 by Dakota Reeves-Harding
Lovely experience from when I originally purchased my jewellery last year - I took the insurance as I always tend to lose my jewellery at some point! Was worth getting as I've lost both my earrings and necklace since purchase. The ladies at the store are so lovely and a special mention for Tyler she is really kind and helpful!
April 2023 by nathan phillips
Great staff, took the time to sit and chat about various options
April 2023 by Stephen Hinsley
Dealt with Maria from Hanley great lady great personality very knowledgeable highly recommend love my new omega seamaster thank you
February 2023 by Christopher Salmon
Service was fantastic , was looking for a specific watch that was located at another branch , managed to get it to Stoke branch the next day. Staff were really friendly and professional .