December 2023 by Tom Dwyer
Got great deal on electric toothbrush
October 2023 by Ann King
I recently consulted one of the pharmacists at the Tunstall branch of Boots chemist as I had a bloodshot eye. After a few initial questions he offered to check my blood pressure. This revealed a high reading and he advised me to see my GP immediately or attend a walk in A & E. I managed to get an urgent appointment with my GP that day and my blood pressure is now being monitored. Thank you for your efficiency!
October 2023 by Linda Bounford
Shocking service on Saturday. No body manning the checkout and when she finally breezed out from behind the dispensary, not a word of apology
October 2023 by Phillip Tinsley
Very helpful staff in a great store.
August 2023 by Gill Bourne
Never got anything I need, have to go online or battle Festival park.
July 2023 by Darrell Clorley
This is without a doubt one of the worst pharmaceutical services I have ever experienced. Went to Boots Tunstall as an emergency option for some health care and minor asthma medication, an emergency measure as it?s a Sunday and my prescription chemist is closed. I was told quite simply, call 111. Call 111. Unwilling to listen, unwilling to even let me speak. I will never again use this chemist and I advise any other person who pays for their prescriptions or medication to avoid this at all costs. Do not waste your time.
June 2023 by James Chilton
Inability to answer the telephone to check pharmacy stock
June 2023 by 15 jun02
Really slow service.... with only one member of staff serving customers at the Pharmacy queuing down the store waiting
May 2023 by Thorno _58
I'm not a negative review person at all but I feel I have to on this occasion. Where to start....They never answer the phone. This is by far the most frustrating thing. You can end up waiting nearly two weeks for any confirmation of a prescription being ready. We have to pop into store to collect a week after its been ordered in the hope its ready. Only to be told its not been picked yet and can we come back tomorrow or wait an hour. As a type one diabetic i dont have an hour to wait after a day at work. When you go into store there is often a que. I fully understand this its a very busy place at times and the staff are 100% over worked.I feel they either need more staff or some way of limiting how many customers they take on for prescriptions. They don't seem to be able to cope with the demand.I don't have an issue with any of the staff I always find them helpful and I can imagine it's a very frustrating place to work. There are alot of people in the same boat as me needing life sustaining medication and like me they could do without the stress of it all.After I've collected this last prescription I can't wait to change pharmacies. I'm actually releaved in the thought of never setting foot in Boots Tunstall ever again!Just to add I went into store tonight to pick up prescription. Was told one of the items was not in stock and they couldn't get. So I've waited just over a week for nothing. No form of Contact. No call, no text message. If I hadn't have gone in tonight I'd still be waiting. What an absolute joke!
May 2023 by monty man
Terrible long waiting in queues can't find my script on my 3rd visit and still my script is not ready I wouldn't not recommend go somewhere else.
April 2023 by Paul Bennett
Excellent service from the staff. Thank you for today...
April 2023 by Lauren Colclough
Walked for quite a while to get there only to arrive and be told that the store is closed from 1 - 2 in the afternoon. I arrived at 12.50. So it should have been open. the store had closed early for lunch and didn?t let me in. Personally I think this is weird as it?s a pharmacy not a homeware store or something and when I googled their opening hours it didn?t say that they closed for an hour. Luckily Asda across the road has a pharmacy but I could?ve saved myself the time and just gone there if I?d known.
April 2023 by Debbie Pranauskas
Closing times on their website are WRONG by a mile!! We have been tonight, got there for 5 50pm to find it shut - website states that it is open until 6 30pm, yet on the door it states 5.00pm!!! A wasted journey, even WORSE, I was instructed by my Doctor to start my medication TONIGHT... how???.....??
April 2023 by Sarah Gaisford
The store staff are an absolute joke been trying get my order for over a week and it?s closed no body comes to the door when you knock like stated sort it out
February 2023 by Sarah Haining
Waited 35 minutes in a queue for the pharmacy then when we finally got served they took another 30mins trying to find the tables. Worst pharmacy I have ever been to! Never using this one again!
