December 2023 by David Austin
It's a great local store, very close to takeaways but the parking is very limited
October 2023 by Mat Machin
Very rude staff, I walked in with a very small dog under my arm to grab some milk on the way home, to be greated by a very rude Asian lady putting her arms out towards me telling me to get out, they don?t allow dogs! Which I wouldn?t have minded if I was asked politely, but to be spoken to and nearly pushed out like I was some criminal, I?ll never use your stores again, you need to teach your staff some customer service skills and how to speak to people, I returned after in my car and advised this lady that I would be making a complaint about how I was treated for her to continually raise her voice at me saying LIAR LIAR. And I?m not being funny but my dog is cleaner than the majority of their customers and staff.Use a different shop where the staff know how to treat people
October 2023 by Alfie Roberts
Nothing bad to say!
April 2023 by Tina Abid
Always go here for various. Staff are very friendly
July 2022 by Mike Smith
Good sized local store. Good range of foods and comestibles.
November 2021 by Jo Russell
I can't possibly thank the staff and customers of Penkhull Co op enough. I was walking Bindi the lurcher on the Croft when she was spooked by a firework,in broad daylight. She raced off at top speed,which is really fast,and I puffed after,being directed by various people I saw on the way. I had horrible visions of traffic accidents,but when I reached the Co op I was ushered inside,to see Bindi surrounded by a host of admirers,staff and customers,totally unhurt. Everybody,you were all so kind,to Bindi and to me. A thousand blessings to you all. (By the way,I love the shop too!)
November 2021 by david greenhouse
Store is small,don't think they have a night shift to stack shelves,so has to be done during opening hours,vast majority of staff are lovely.
October 2021 by Andrew Miller
I moved into Penkhull 15 months ago and this is my local Co Op store. I use it regularly.It might be a bit on the small side but that's what makes it so good. Also it retains the character of the Small Village Community and that sense of community is always present. The building blends with its surroundings and doesn't stick out like a sore thumb.The staff are always welcoming, friendly and helpful. They're always smiling and having a laugh. Even if they're having a bit of a bad day they always stay professional and never let it show. I wouldn't hesitate in recommending this store.
September 2021 by angie wearing
The most amazing people you could ever meet work here. As a regularThey are very kind, considerate and take time to askHow you are doing. Sch a lovely lovely members of staff xxxx
July 2021 by Karen Critchlow
never open everytime i go up its shut for delivery very annoying wont go anymore
July 2021 by roger cotton
Excellent customer service
January 2021 by k c
never open everytime i go up its shut for delivery very annoying wont go anymore
September 2020 by Kay-Marie
The most Racist store that I have shopped in my entire life! The other customers who were was treated with respect and kindness. I was the only Black person in that store and they treated me with so much hostility it was disgusting. The cashier threw my change as it rolled on to the floor. I will not be shopping there again!
September 2020 by Jack Bourne
Alright shop to buy top up groceries like milk and bread, quite small layout. Most of the staff are just upfront rude and need better service skills.
September 2020 by Mathius Eden
Good store. Staff looking like your some kind of Troublemaker doesnt make you feel comfortable though
