Department Stores in Stoke-on-Trent, Staffordshire

“Just been to M and S at Freeport Talk, staff were superb with my mother, whose got dementia, most helpful, there was a sale on so fully kitted her out with some great bargains.”

“This used to be one of our favourite stores unfortunately like most of the others at this moment in time the amount of products and the quality seems to have declined,also not enough staff on tolls as had to queue up for over5-10 mins, and they had no large carrier bags for large items.”

“As usual has everything you need if you have time on your hands... Only down side is parking. So if you only wanting to go TK you'll need to park else where and walk to the shop. I parked at tesco and walked from there... 4 mins. ?”

“Big car park just outside, lovely clothes, ££. Can pick up and collect. Costa coffee upstairs. Friendly staff. I just wished they could do bigger sizes to try on as if your plus size you have to order everything which then makes it two trips to the shop or pay for delivery and collection .”

“I returned a phone to Argos in Sainsbury's in Biddulph today and was delighted with the excellent service. The young man, Joe, arranged the return and even helped me to select the replacement. Thanks Joe!”

“Excellent help, my only gripe is that they need more tills open with staff on them. The queue for service was long, and only one till. Staff were standing around pushing you to use self service tills.”

“Loads of good parking that's free for so long. Matalan has a really good selection of clothes and shoes for all ages. Absolutely brilliant, beautiful range of home wear and all at a good price. Really friendly, helpful staff. Would definitely recognize Matalan Tunstall.”

“Great quick service. Staff were clearly busy but took time to welcome and make customers feel valued. Paul Ankers even came over to ensure food was good and we were enjoying the service 5* from all of us xxx”

“Popped in here to pick a click and collect order up and had a shop around well in there, had a lovely selection of boys clothing and pretty reasonable prices to be honest, seemed to have some good homeware too, it's a shop I always forget about but was pleasantly surprised”

“Wow!!! What lovely staff!!!Called in today with my wife to collect a Bing scooter for our grandson.On entering the store we were approached by two, lovely helpful ladies who were so helpful and friendly. Even the lady on the counter had a little witty quip as we collected the scooter!!How nice to visit a store and come out feeling it was a pleasure to go in!!Thank you all!!Argos Longton will be our permanent store for click and collect!!!”

“Massive shout-out to Helen Moore at your tunstall branch. We had an issue and she went above and beyond over and over to get it sorted for us. We have always loved Argos because of your returns policies and service, but this was exceptional, thank you!”

“My autistic sons kiddizoom camera stopped working last night.....my husband ordered another from argos festival park to be collected straightaway ..this was at 6 54 ....we didbt know closing time was 7 o clock anywY he phoned his mumto ask ifvshe could collect it for us as I was at work ... she drove there and it was just closing however she knocked on the window and shutter and a member of staff came and politely explained they were closed .. she explained that she needed to collect this item as it was for her autistic grandson who was in the middle of a meltdown due to his camera not working ....the lovely member of staff took her inside and allowed the purchase to take place ....thank you so much argos ...your kindness and understanding made my autistic son very happy ...all it takes is a little understanding well done argos festival park”