Closed
Suite 109AM - 5:40PM
Unit 2“I called into Tunstall Specsavers on Friday and was delighted with the service! My son's glasses had broken, unfortunately not fixable, but the lady who served me was able fit the lenses into a similar frame which was in stock. All done in the time to get a coffee from Costa! Thank you ?”
“Absolutely 1st class!All their tech was down because of the fire at The Leopard. Did that phase them? No. Even dealing with paper records, I was seen on time (early), with good humour.Optician managed my non digital eye test expeditiously and with good grace.Needed new specs, confused the staff with my dithering but they coped admirably.Can't rate them highly enough.”
9AM - 6PM
2“I was buying eye glasses first time and was advised by the lady for two differrnt frames. One turned out to be big and one is extra small and they dont fit and now cause pain on my nose and also cause headache. Just dont listen to them and do your research before buying. I will for sure avoid spec saver in future.UPDATE:Big thanks to store manager and supervisor to sort out the issue. Got one frame replaced and one adjusted. Happy customer now.”
“Alicia was very helpful & entertaining with her bubbly personality.... Encouraged me to have at least 3 choices of frame for elimination.... I happy with my choice & the service provided.”
“The testing procedure was very thorough and conversations with the optician was helpful and satisfying. Other staff sorted other requirements including the purchase of my decision to have different type of spectacles. No time wasted and dealt with immediately.”
““I have recently just taken my son to vision express after I have used them for years to have his eyes tested. I have always received excellent service. The staff are also extremely helpful when it comes to choosing from the numerous selection of frames.””
“I couldn’t recommend Optical Express Stoke highly enough. The service has been fantastic from consultation to surgery, and now through the aftercare stage. All appointments have been fit in around my availability, and everyone is very helpful and friendly.”