January 2024 by Chris O'Neill
We were looking for walking shoes for our daughter. The lady who was assisting us was very nice, but then disappeared mid try on and was never to be seen again. The rest of the staff then ignored us. A strange experience.
January 2024 by Angela Dalmas
They had no information on product I was buying which was £415. I bought item but came unboxed with no instructions. I had to download from Internet. It was a safety jacket which I may return as I have complete lack of confidence with the company. The lady that was supposed to be helping was more interested in chatting to her friends who had just walked into the store
December 2023 by Adele Bourne
A well stocked shop and helpful staff.
December 2023 by Moletrapper1
The Best Service!!!I can?t emphasise enough how fantastic the service is at this store!!!Jo yet again is unbelievably helpful with everything!! Thank you for your help & advice!!!You know how I hate shopping but it genuinely is a pleasure at your store!!Never again would I shop online with Go Outdoors as this experience was below standard to say the least!!!Always go to your local store?& if it?s this one the service is faultless!!!
November 2023 by Gemma Handley
Fantastic shop well spaced and laid out. Amazing amount of products good variety. Friendly and helpful staff. Lots of parking available.
November 2023 by Louise Porter
I visited the store with a complicated returns situation and the manager and store worker were really helpful. Great service, thank you
November 2023 by Rick Axon
Members prices are above their competitors prices, checked multiple products and found other shops that were selling at least £40 cheaper, then checked prices online and found one product £100 cheaper, this is disgraceful as you are making people think they are saving and technically forcing people to get a membership to get the lower price which is higher than other retail stores
October 2023 by David L
It's the only place locally I can buy walking socks and a backpack from, I didn't want to go online for these. The staff were very helpful.
October 2023 by David Fergus
A good range of clothing and sports equipment. Parking can be a pain at peak times.
October 2023 by Matty
Finally got a refund and 28 days of emails back and forth. Far too difficult to deal with these guys. Incompetent at best. Won?t buy from again.
August 2023 by Bronwyn Powell
Fantastic customer service from Anthony. He shared great knowledge of the footwear helping us to find the best suited walking boot for us. He also advised us of the price match they offer which saved us a good chunk of change. Would highly recommend.
August 2023 by Amy Harris
Amazing experience everytime we have visited. The past two times the staff have been particularly helpful with purchasing new equipment and price matching. Nothing was too much trouble. Paul was particularly very helpful with helping my mother purchase two camp beds and helping her transport them to the tills. Holly was incredibly helpful on the tills, nothing was too much trouble and she worked hard to ensure we were very satisfied. The store supervisor was very helpful and quick to solve any issues. I have visited many Go Outdoors stores and I must say, this is by far the best! Top service and a very tidy store! All staff are always willing to help and offer advice. Thank you!
August 2023 by Tony Knight
A excellent shop catering for most outdoor leisure found what I wanted quickly
August 2023 by Susan Cope
Nice and spacious, easy to view all items. Friendly staff
July 2023 by Janet Mitchel
Lots to choose from but I like brighter clothes and walking trousers do not seem to have a great choice in colours.Same with lightweight fleeces.