January 2024 by Karl Clowes
First time halfords fitted my dash cam, they fitted it out of range of the windscreen wipers, so any rain bloked the screen. The second time they re- fitted it when told to place in blindspot of rear view mirror they just simply pulled the wires to lower the dash cam, and is only just about in the range of the windscreen wipers.
December 2023 by Manor Cheadle
Couple of weeks ago my battery decided to die on me. My car was parked outside the gym (across the street from Halford) and lovely gentleman was so kind to walk with me and change the battery for me. Thank you!!
December 2023 by Steve mcmaster
Went to pick up a bike i'd paid for, there's only two staff there and apparently only one can do bikes. Waited ten mins and the member of staff is still stuck with a customer. Of course Halfords are happy to sell stuff but not so good at fulfillment.
November 2023 by Sol Kamara
Staff are very helpful and do a great job had my roof bars and roof box fitted and got a great discount ?
November 2023 by Sales Team
Can you give a minus review ? yesterday went to have a check on car .. all 3 ladies who were working were rude , attitude problem and obviously didn?t want to do their job at all .. never experienced such a bad customer service ever .. will never go back festival park branch again .. you all should be ashamed of yourselves ..
November 2023 by bev Croft
halfords rescued me when i broke down just up the road from one of their shops with a flat battery if they werent so close id have been stuck there still lol
November 2023 by Philip Luck
Great service and perseverance fitting a drl/side light bulb on a Seat Leon. It was a difficult fit because the bulb housing seemed seized on
November 2023 by Ash G
Booked my sons bike in for a bike assessment on the 21/10/2023 I went to the store and asked if I could have the chain and brakes installed which I brought from Halfords and also for the wheels to be trued as they wobbled on spinning. I was told that they couldn?t do all that today which isn?t a problem I left the bike at the store as they booked it in officially for the 30/10/23 to have the extra work completed. I had no call so on the 1/11/23 I went to the store and asked for an update as I had left it there since 21/10/23. I was told the bike wasn?t finished, i said no problem but when will the bike be done? I was told it will be the technicians first job on the 02/11/23, I asked will it be done by the end of the week as it?s for my sons birthday and was told yeah definitely. l waited again no call on the 02/11/23 I left it until 03/11/23 and went to the store again asked for the bike as it should be done as told previously.The advisor went to the back room came back and told me the bike still wasn?t ready. I asked what had been done so far and I was told the bike hadn?t be started yet. At this point I had enough I asked for the bike back and left. Halfords good for picking up bits and pieces useless for repairs.
November 2023 by Janet Page
First time here but really impressed needed 2 headlight bulbs replacing brilliant service Josh went above and beyond Thankyou very much ?
October 2023 by Jamie Hopwood
first class service offered by Stewart, very quick at fitting a new battery and ensuring I got the best deal, credit to the branch. Very happy.
October 2023 by Lisa Smith
Have used this garage for over 20 years. Brilliant staff, Gary & his team always on hand with any advice & trustworthy. However, today, rang to change MOT appointment due to Covid. Told ?it?s the busiest time of the year, people change their cars & want MOT?s, nothing they can do?!? Terrible service ( or not!) over the phone from female operator! Gary moved to another branch- Tunstall. Looks as though, I?ll be looking for a different garage from now on!Service: General repairs & maintenance
October 2023 by Pete Haywood
Went to have a bulb fitted pre mot failed the mot bulb was fitted incorrectly went back to have it adjusted told it was done,failed my re mot as the clip was missing that held the bulb in,that was on before , to be told they don't have the clips so can't do anything for me ,as of today I have no car and got to wait until ( i) can find one obviously without a car as it dosnt have mot absolutely shocking
September 2023 by Adrian Foster
Put TOTALLY UNSUITABLE Tyre on my racer, had to go to to another shop who sold me another Tyre which I put on myself!Also, said they will not deal with altered electric bikes and yet they put a Tyre on the electric wheel.Kept not listening to what I wanted and refused to help me. When I purchased there was only one girl in the whole store because all the others were on a break. Had to wait therefore to be dealt with and thought she was overworked, over stressed and abused by being left in charge of the whole store on her own.I would not recommend this store, they abuse their staff and abuse the people who go to them for help!
September 2023 by Peter Lane
I wanted 2 wiper blades I didn't have a clue 2 sizes the guy looked up my car reg told me I needed a 13 and 24 bosh very helpful indeed thank you.
September 2023 by Ian Rutherford
Not particularly welcoming or helpful. Go to the Halfords shop next door far more helpful
