November 2023 by Tadas Lithuania
Never had a bad service used this bank for 9 years now .super professional staff always helpful and fast service compare to others .Keep up the great work guys 5 out of 5
May 2023 by Amer Abid
Unhelpful staff
January 2023 by Dashiell Mycroft
I've always received incredibly helpful and friendly service in branch
November 2022 by Rhys David
Couldn't fault the customer service that I received, Kate delivered a five star service and rectified many of the problems we were experiencing
December 2021 by Hamzah
Slow customer service, no urgency from any staff, especially during covid times, to assist customers, especially elderly customers who have been awaiting their turn for 10 minutes plus. Poor set up and big delays
November 2021 by David Murphy
Improperly trained staff and paranoid, systemically racist policies pertaining to international clients and account holders. Staff rejected my proof of address documents twice and refused to accept a digital signature from my HR department. If you aren't born in the UK stay away - policies and attitudes of management are unwelcoming and borderline hostile to international clients.
November 2021 by Dave Murphy
Improperly trained staff and paranoid, systemically racist policies pertaining to international clients and account holders. Staff rejected my proof of address documents twice and refused to accept a digital signature from my HR department. If you aren't born in the UK stay away - policies and attitudes of management are unwelcoming and borderline hostile to international clients.
October 2021 by hama king
If you want to experience the worst cutomer service with a bank, then look no further. The staff were ignorant and mislead me 3 TIMES! They first told me my name was "incorrect" second time they said my address was not full and it had to be done all over again according to them. Which was a completely accurate address, because the adress given has worked with Halifax and Santander for me. 3rd time they told me my Swedish nationality had to be British instead, so the lady decided to cancel everything l had done. Because she "felt" like it was wrong.
June 2019 by Cathy Lovatt
Absolutely Disgusting how myself & My Husband were treated in this Bank on Saturday Morning, I've banked with Lloyd's for 31 years....And as from today My money will be going into Another bank Account....
April 2019 by Adam Cassidy
Branch staff are amazing in what they do, they are quick and understanding, best service by far from what I have experience.
April 2019 by Andrew Wiszniewski
The worst service ever, worst bank.
August 2018 by Steve Baxter
Excellent friendly service
August 2018 by Jason Fowell
Great, well designed Bank and friendly staff
Wish they'd have a coin machine though, like Natwest
July 2017 by Farhan Butt
All of their staff members are simply amazing! 5 out 5 stars because they are brilliant!
July 2017 by Photos By Ash
Lloyds have spent a ton on training staff to be as useless and possible well done guys
