March 2024 by David Williams
Great gym and great spa. Friendly staff and always clean.
March 2024 by Daniel Nilson
Great club, great staff ?
February 2024 by Russell Carpenter
Called this morning to enquire about membership. I?m a veteran and asked if there is any discount for veterans, the short, sharp receptionist told me it?s £55pm for a 6 month contract instead of 12 month contract (even though on website it says £50pm), also a joining fee. Nuffield health give Veterans a 30% discount with no joining fee (£39pm). receptionist couldn?t give one hoot, such a shame club doesn?t support their armed forces.
February 2024 by Steve Haines Counsellor
Great facilities.Can't knock the place.Slightly expensive.
February 2024 by Kerry Hancock
Very friendly and clean facilities including the pool.
February 2024 by Michael McKenzie
Booked an appointment to sign up this morning at 8am, turned up on time. Got told I would have to wait as the appointment hadn?t been booked, even though i booked it days in advance. Mandi who looked like she just climbed out of bed spoke to me like I was something on the bottom of her shoe. Then told me again I would have to wait, at this point I walked out and will not be going back. Would not recommend purely based on the pensioner giving you abuse for trying to sign up. Avoid
January 2024 by SG Fitness
Facilties mostly okay, but the changing rooms are horrendous so many faults with the lockers, most people paying over £40 a month, several people have hurt themselves while opening the lockers etc. Same old wooden ones from the previous business, a lot of broken lockers, some not on their hinges at all. Don't bother joining.
January 2024 by Emma Thomas
Sauna is never hot despite the conveniently broken thermometer suggesting that it?s over 100 degrees, this has been reported countless times and nothing seems to be changing! The plunge pool is also always warm and dirty. Newcastle branch much much better.
October 2023 by Mohammed Bilal
3 stars because the personal trainers are very friendly and have helped otherwise would not be. I don't like being threatened to have my membership cut for parking my bike next to a glass railing after I explained my reasoning and that I won't do it again because number 1 I asked where I can put my bike on the first day and they said it was okay to put it there and 2 because the bicycle parking bays were full and even the only empty bay had a broken lock. Got spoken to as if I am using their facilities for free.
October 2023 by k1mmy75
Good price for a day a day pass. Great place which is clean and modern. Staff are friendly and helpful. Lunch menu was very limited but what we did have was tasty and good portion sizes. My only negative is there are no towels to use. Much easier if you don't have to pack a towel.
September 2023 by James Goodchild
Decent little gym. Plunge pool isn't great and the old lockers are a bit rubbish in a brand new gym!? Other than that not half bad.
August 2023 by Mark Baldry
Avoid Avoid Avoid! Signed up for Month to Month and now they're telling me I have to stay a minimum of 4 months, how is that month to month?After my first few days I realised how poor the equipment really is so I asked if I was still in my cool down period to which they advised me the cool down period was only 24hrs. Now I see why it's so shortThe spin bikes are rusty, the cycle machines have rubber straps so can only push down when cycling, no point in having straps really. When the steam room actually works, it's just a box of a room at room temperature filled with steam, sauna barely reaches above room temperature as there's a strong breeze blowing into it, I could go on but not worth my time and certainly not worth the monthly premiums!! Better off signing up with PureGym. And why not just open at 6am instead of 06:30? Scam of a gym is how I feel after the experience I've had in the last 2 months. Certainly would not recommend, more like AVOID AVOID AVOID
August 2023 by paul
Very good here. Place clean and lots of equipment. Pools are great and staff nice. Any negatives would be the car park barrier. So many small vans park on the road and it causes chaos. Won?t be long until someone is hurt. Advice! Open the barriers during opening hours.
August 2023 by Andrea Csaszar
Great place to go! Very clean, polite staff and easily accessible.
July 2023 by Lauren Louisw
As my new gym I?ve gotta say that I do enjoy going and the facilities are great, restaurant is fantastic - only downside is it shuts at 3! The pool and spa facilities are good, but the pool isn?t deep enough, especially if your tall, it?s flooring is coming up in corners and as it?s pretty shallow your constantly stubbing your toes, the floor is very very slippy as it?s constantly soaked from the jet spa which is a hazard itself, but apart from this I do think it?s the best centre in stoke, would be even better if they fixed up the pool & gave it a bit more depth! 1.4M is absolutely crap? should be at least 2 especially for taller folk!
