January 2024 by Will Jones
Good Food, tasty!Service was bit slow but it was busy. So can't fault them for that.Atmosphere well its a McDonalds surrounded by screaming kids, so not brill and the toilets were repulsive. So luckily I chose the take-out option but you might as well use baby wipes to clean your hands before eating your meal.Parking: Small carpark. but you can park on the business park which is quieter.
January 2024 by adrian berks
It appears anyone can become a manager at Mac Donald?s nowadays. I just had yet another dismal experience at Mac Donald?s, this time at the Victoria road branch. I ordered a Big Mac meal and a fillet of fish, trusting that everything would be ok I got into my van and drove off only to find that the fillet bun was like an old sole off of a slipper, needless to say I drove back to the branch to get a replacement. As soon as I walked in and explained my issue the so called manager immediately gave me attitude which got my back up and I ended up giving some back, then 2 or 3 of her pals also joined in. The response was we are having trouble with the steaming machine, so if that?s the case take them off the menu until the issue is sorted don?t just expect your customers to be happy regardless, I think they forget that some of us also worked at Mac Donald?s back in the day and know how things should be, I mean you wouldn?t go to a steak house, ask for a medium rare and when they bring it well done just accept it and smile, no you would send it back. Very, very poor showing from some of the staff in this establishment maybe some extra training required.
January 2024 by Grant Hill
Very touch-and-go. We usually get our food delivered and have often had items missing. Also have been items missing when I?ve been to the restaurant in person. I get nervous about ordering from here now, in case everything isn?t there. Food quality is okay, but service needs to be improved upon.
January 2024 by Adam Kesterson
Dogshite!!! Missing a whole £6 burger from our order and we get a £1.70 refund?! Food that actually turned up was trash too completely cold and the burger was swimming in cheese, disgusting!! Not how you treat customers!
December 2023 by Gary Musker
Took over 45 minutes to get the food after ordering considering it wasn't that busy.and we weren't the only ones waiting so long, in-store, the delay caused by just eat / Uber orders !
December 2023 by Cintia Bokor
THE WORST MCDONALD EVER!!! DO NOT GO! Constantly forgetting half of my order!!!! Useless bunch that works there! Should all lose their jobs!
December 2023 by Paul Brammer
Excellent staff member helped me with the app. Burger very tasty and the right temperature.
December 2023 by Phil Cooper
Good, fast service and a lovely cup of coffee.
December 2023 by bru prime
20 MNS for a burger . Was just about to cancel my order when it arrived . No apologies/ reason given , just a " enjoy your meal " which wound me up even more .. I didn't really notice the atmosphere , just unhappy people waiting for their food . Wasn't even that busy , even with delivery orders . I hadn't been to MacDonald 's for years, I won't be returning, in that particular one anyway . Needless to say food was cold after I drove home ( 3 miles away) . I am assuming my meal was left somewhere and forgotten about : this can happen , I understand that , but have the courtesy to admit a mistake was made !
December 2023 by Tracey Davies
We took the kids, order was wrong, and luke warm. Dirty table, best thing ..was when we
December 2023 by Helen Keen
Sadly I have to say it wasn't very nice. Stood there waiting for ages while the team produced a number of orders for various couriers to deliver. Then they seemed unable to get our full order together. Hence I think most of our order was ready and sat there growing cold while we waited for the last bit to be added; only to find this last bit missing when we got home!!! And yes the rest of it had been ready and left to go cold while we waited. So one of us had to go back out in the freezing temperatures to get that illusive last bit of our order.COME ON McDonald's, really!!! Not your usual service at all; or maybe it's just this store, let's hope so...
December 2023 by Bruno Prime
20 minutes? wait . Order cold when I arrived home 4 miles away . Disappointed on this occasion. No apology for the wait . Nothing fast there . Restaurant clean on the whole . Not very busy , nor was the drive, hence the fact that I was annoyed to have to wait 20 minutes for my order ( just me as well) food looked decent on opening, just cold . Managed to reheat the burger but it didn?t taste good . As for the chips, they went dry .
December 2023 by Kirsty M
Would give 0 stars if possible. Denied entry when it says open 24hours. Drive through coned off then opened up when multiple visitors arrived. Longest wait possible in the drive through. Laughable that apparently this is "fast" food.
December 2023 by Heath Penman
Very hit-or-miss. Food can be hot and delicious one day, then stone cold and over/underdone the next. Often they fail at making wraps ? not sure how. Staff are always lovely
November 2023 by Pete Fontana
Both burgers were barely warm and had to be changed. The fries were nice and hot but were absolutely smothered in salt. The fresh orange drink was spot on. Both the bbq and tomato sauce containers were empty.