December 2023 by Victoria Osborne
Got court up in traffic so pulled in to grab some food. Not enough staff on. Along wait for food , then was very dry as no sauces provided even though we ordered them. Staff seemed busy sorting just eat/ deliveroo orders instead of customers in the restaurant. Want be using that one again.
December 2023 by Harley
It was great. First of all the worker were so nice they are not good people. They made me pay extra and let some chavs in front of me in the queue. Great experience. I hast to pay for dem chavs vapes cuz they didn't afford it they cost me £82 on vapes its ridiculous. It made me cry I tried to jump from the balcony. A worker spilled coffee on one of my items and just put it on the floor. When I got my filet o fish budget u found a hair in my tortilla. My babies coke had a double big mac swth large fries and a sprite because they apparently didn't have any donor cabbabs. In not coming back. It made me cry
December 2023 by Richard Sayce
Cold food .staff need training in customer comes first and try be more politeKid-friendliness: It's McDonald's need I say more Wheelchair accessibility: Good
December 2023 by Richard Betts
Nice hot food but wasn't sure bout the new galaxy
December 2023 by Tomas Correia
Don't visit if you're claustrophobic.I have never seen a restaurant so tight and so dirty. The food is alright, but it would be better if I had a place to sit down and eat it.
December 2023 by Andy Coppenhall
Food was good, service was quick but what let it down the most was cleanliness downstairs was dirty wrappers and food all over the floor and tables we were offered upstairs which we accepted thinking as its closed off must be clean but no was just as bad.
November 2023 by Carly Smith
I enjoy mcdonalds but I always feel bad for the staff with what they go threw with people complaining. Sometimes yes it's hard to keep uo with orders and commands from people but it's nice to have and never for me
November 2023 by Martin Todd
Food was ok but this is the worst mcdonalds I've ever been to, restaurant was really dirty, cleaners liked like they couldn't care, service was really badAvoid if going
October 2023 by Paul Sanderson
Horrible experience. The place was filthy. The kitchen floor was exceptionally dirty. Machine failed to issue a slip and had to wait a very long time to get served. Place was packed full of foreign delivery people picking up orders who are given priority over normal customers.
October 2023 by Aparna Sharma
Never had bad experience with Macdonald but this outlet was a disappointment. They took half an hour to prepare my order when my order was just a wrap and a drink. Employee there were no help ask them thrice about my order. First told me there is no order second time it's still preparing when on screen it was showing that my order is ready.
October 2023 by M_G_P ON_xbox_or_PC
( for £4.29 you get McPlant )you may think vegans are good for our planetI still think other are more filling( £6.09 for Big Tasty and likely get filled up from it )Who says ( less people buying it because of the price )I would choose the Big Tasty over McPlant not because of their price is because is filling and look better to eat
October 2023 by chris ?Crossfire? Crossfire
Ordered food via deliveroo food arrived cold. 8 dips missing, big mac burger missing, McChicken burger missing. Had to phone deliveroo for a refund, had to order from another restaurant just to eat, VERY ANGRY with this mcdonalds; failure to answer the phone. Reported to McDonald's HQ as this experience is disgraceful, as a result, I will never order here again. Congratulations on loss of a customer. order collect number: 05980.
October 2023 by Kevin Latham
Ordered using the app at the store in Hanley parliament road.The delivery never happened rang Uber to complain.I was told he tried to deliver the food and waited 8 mins he also supposedly texted and rang me.None of this happened and I don?t get a refund.The whole episode has put me off ordering fromMcDonald?s
October 2023 by Olivia Parker
The food is great but sometimes the chips don't have enough salt sadly Kid-friendliness: Lots of colouring station and a generally happy environment for kids
September 2023 by Matthew
Food was fresh for my breakfastLady cleaner on lobby was so rude she pushed me she didn't greate me or say goodbye it was a horrible