December 2023 by john andrew willder
Last time I will be visting this place.Ended up with norovirus the day after ordering food here.Stomach cramps and sickness lasted over a week.Ive read of staff being forced to work when ill and clearly serving infected food is not a good recipe for repeat customer business.
December 2023 by Jimmy Smith
Lovely place nice staff hot food clean and tidy helped me into my Uber lovely Jimmy I think his name was lovely
December 2023 by Andrew Harvey
Terrible service, possibly the worst branch in the whole country. Ordered food via the McDonald's app, delivered by uber? The order was incomplete and of poor quality. When we contacted the branch, we asked for them to deliver the missing food, which they said is not possible, so then we said for them to collect the food and issue a refund, which they said was not possible. Lost for words and out of pocket!
December 2023 by Owen Uzzell
I would just like to give a big shout out to Diane (not sure how to spell) who, when she saw my friend group of 4 21 year olds with crayons, went and got us a big colouring sheet so we could all share. Thankyou for the
December 2023 by Robert Poole
Not for the first time we had a delivery not all items delivered absolutely no idea how to run a business. They are blaming uber but they are in sealed bags. No customer service and no complaints procedure. Anyone reading this please boycott them in future
December 2023 by john Parkinson
Don't go to McDonald's often, I'm more a burger king man. The food was excellent as were the staff one of the best McDonald's I've visited.
December 2023 by Ian Rowlinson
Food is excellent. And customer service is excellent. But Trish is the stand out member of staff no offence to anyone else but she is the the perfect customer care member for McDonald's. Other branches could do with a Trish or Trish train another Trish.
December 2023 by jacqui fox
I spent 62 pounds on a delivery order for 6 of us waited over 45 minutes to then have all sauces that had been paid for and all fries with every meal missing and two meals missing also every burger that was delivered was stone cold to say disappointed would be a understatement especially when four children where excited to have a special treat to be completely let down. Huge improvement is needed
November 2023 by Jago
Had an issue with my orders tonight. Talk to a member staff and got it sorted out freeway with no issues. Fantastic!
November 2023 by Paula D
Always busy however always clean. Young staff seem pre occupied and not customer focussed. I have had 5 missing items orders throughout the past year, 2 checked at the window, 2 when I got home and had to return and 1 from a delivery. Getting things rectified is not an issue. Over all the place is well maintained, ladies and disabled bathrooms clean, front of counter staff friendly and helpful.Parking: When full it can be difficult to navigate as small parking lotKid-friendliness: Always full of kids so must be a friendly safe place
October 2023 by Dean Myatt
One of the worst experiences of food outlet, called in for a coffee and a bite to eat, only to be told no hot drinks were available, still we ordered food, waited 30 mins for our food after ordering, sat down to a stone cold burger ?McDonalds now seem to concentrate on deliveries rather than the people who make the effort to call into the restaurant in person. Do Not think I will be calling in again ?
October 2023 by Gareth Buckley
The only negative right now with any mcdonalds is the prioritisation of uber eats over in store collection. You go into order and its all over the place in the queue and people barging in with big bags to fill and rush out to people. Mcdonalds should never have done delivery. Making fat people fatter and lazy people even more lazy.
October 2023 by Jonathan Bunce
All of the tablets for kids were off. Had to clean the table myself. Lots of people swearing over by the order machines. Had to queue to get out of the carpark because the drive through queue blocked me in.
October 2023 by S Victoria
0 here not 1!! Whats happened to this branch!!!! Won,t go again!! We binned the food even the drink didn,t trust it it was aweful, don,t trust this one one bit!!! Be careful here, id go the next one nr.Uttoxeter!!!
September 2023 by Jonathan Bennett
You either love em or hate em I'm in the later . If there burgers come out hot I think I'd change my mind , I can't remember ever having a hot or even warm one , yes I keep going back but only because of the kids , nice fries and milkshake though .Tiny carpark bring taken up my 2 car chargers and the constant flow of just eat delivery drivers making it a nightmare for parking and slowing everything down inside aswell as they seem to get priority
