January 2024 by Colin Baylis
sorry guys but you got it so wrong. We have been here many time before and this was a bad experience. The fries were cold and the chicken pieces tough and unpleasant. We asked for a McFlurry and was told there were none. I guess the freezer was broken but there was no explanation. I'm guessing the freezer was broken because the soft-drink had no ice in either, and was warm. Bad experience and We wont be gong back to this branch.
January 2024 by Ellen M. Parton
Kids love it. Seems to be getting more and more expensive. None of the tablets working for the little ones to use.
January 2024 by mark penfold
As with all franchise chains, it's as bland as you would expect, staff don't go above and beyond unless they need to, some are happy, some just doing their
December 2023 by Katie Reeve
Visited this evening with my husband. 27.12.23. We were giving our McFlurrys first and told to wait in one of the bays, which is fine. But for us to wait ten minutes with our ice creams. Which means they are melting, We drove back round still waiting for our food and asked for it to be replaced. And to be told no that is what we do we give them first and told they aren't melted and we won't replace, if they new how long we were going to wait they should of not gave them first. He was rude grinning and thinking he was clever, rubbish customer service. Then continued to tell us his worked here for 15 years. His name is Adam, you can see his attitude has rubbed off on his staff as well. I am a gm for similar work. And I would not treat my customers like this. It's bad business and should be dealt with. I won't be coming to this McDonald's again. Happy New year Adam. ??
December 2023 by Bret G
Attitude of the manager was vile to a man that didn?t speak much English. Trying to belittle him cause the customer wasn?t great a communication in English.Telling him that he?s in a rush, as if serving the public was an inconvenience to him. The manager is in charge of a store devoted to serving the public.All the man wanted was sauce. Shame your staff treat customers like that.Every time I?ve been in since the same manager is always scruffy.
December 2023 by Dr Jamie Smith
Order took more than 42 minutes to arrive, staff in absolute chaos. No idea if it's exceptional demand or short staffing or both but it's like fast food reinvented to be the opposite. When the food did arrive it was cold and badly prepared. The whole pony of McDonalds is consistent delivery .... awful.
December 2023 by Tracey Slack
I'm so fed up of going through this drive-through and getting rubbish drinks. They seem either to be cold, not what we ordered or just badly made. By the time you drive away you haven't the time to take them back. Just under £7 last Night and only one drink that could be consumed. We ordered 2 lattes and a cappuccino.We got a hot chocolate, a lukewarm latte and a white coffee?. Come on maccies sort it out. The place seems to be more interested in getting out the deliveries than concentrating on the actual customers on the premises when we have beenito eat in!
December 2023 by Sean Bridgwood
Half the order turned up. Order turned up cold. Got told that even though I ordered via the app I had to contact Uber to get a refund. Apparently couldn?t come to collect missing items, had to reorder via the app. So want me to pay twice just to get my full order. Absolute shocking customer service by both restaurant and Uber. If you order online chances are you?ll have your soul destroyed. Shocking service all round. Not the first time this has happened either. This is the 3rd time in a row we?ve ordered a McDonalds and had an issue.
December 2023 by jay ?hassall26? Hassall
I come here for breakfast only.... Its usually chilled out at that time and you can't beat the breakfast. Still
November 2023 by Sui Zomb
Good to know the Ice-Cream/Milkshake machine is clean.... Because it's never in use and is being cleaned every time I visit..... Lovely chavvy atmosphere inside and out, peak McDonald's experience.
November 2023 by Caroline farnell smith
Terrible service, over a half an hour wait for the most basic cold food. Staff apologise but it's not fast food. Wouldn't return in a hurry or recommend. Here's a picture of my empty opposite seat while husband waited patiently for food only to get frustrated and disappointed.
November 2023 by Non Specified
It was breakfast at McDonald's, you know the standard, you know what you're getting.The usual great food and service here.
November 2023 by J G
One of the nicest McDonald's I've been to, friendly staff, food was well made and assembled properly not just thrown together, milkshake machine was working, very nice selection of festive
October 2023 by Mike Matthews
Appalling service tonight. Fourth in drive thru. Told to wait for fries. Parked up and waited, and waited and waited. 20 mins later went into the store to ask where my food was. Got given it with a 'sorry, we're busy, nothing I can do'. Worst sales manager I've ever met. It wasn't even busy. No attempt to rectify the situation.
October 2023 by Joseph Painter
Shocking everytime I order from here, items are either different from what I ordered or completely missing, then when you call, they tell you to complain through the app to get a refund, then the app tells you to complain to uber eats. Won't be ordering from here again, someone from head office needs to give them a visit and maybe teach them how to read orders on the ticket and put them in the bag.
