January 2024 by Charlie Middleton
Do not order something for collection from this store. This is the 2nd time I've done it and had to wait about 20 mins just for a parcel.It isn't first come first serve - it seems to be whatever is the easiest parcel for the staff to find first. Also the young staff really don't want to be there and make it very clear from how they act. Luckily I do not buy from Next very often!!
December 2023 by J Higgi
Be very careful if your planning on buying items in the sale I've just selected a pair of trousers several on the sale rack clearly advertised at £13 , on check out I'm told no there actually marked up wrong and that's it either pay more than advertised or don't have them this was a manager on duty today , consumer law its a tender to treat , glad to see there not honoring that , won't use next again
December 2023 by HouseofHippo
A party of 12 disabled and blind friends travelling home on the motorway booked online for an hour's time. When we arrived we were welcomed and promptly seated. Our drinks order was quickly taken and everything explained clearly. Our server Ellie was very helpful and understanding with all our various requirements. The food was all good, the orders were correct and we were able to get our carvery pretty quickly. The roast was lovely. Plenty of choice of vegetables, everything was piping hot and of a good standard. The venue was lovely and even though it was a bitterly cold winter's night it was cosy and festive.
December 2023 by Scottoliver17
Went out with the family for breakfast with Santa on Christmas Eve and the staff were brilliant. Eleni went through the allergy information with us and ensured our dairy intolerant son was well catered for and was really friendly. The kids loved the grotto and Santa was really good, again going out of his way to ensure my son had a treat as he couldn't have the chocolate on offer. Thanks guys and merry Christmas.
December 2023 by Ashleigh W
We went today for breakfast with Santa and it was just amazing! My little boy was absolutely amazed by Santa?s little grotto (and so were we!). Santa was absolutely brilliant with my son and my nieces and we?ll definitely come back next year.
December 2023 by Dom C
Nice food, good selection of meat. A very busy wednesday nyt, but received great service. A special thank you to Marie who served us promptly and politely, and went the extra mile in ensuring we were informed in the choices we made.
December 2023 by LoriADDSIMMONS74
Me and my boyfriend came here for a drink and something to eat and it was amazing!! We both had the Yorkie Wrap and I had gammon with roast potatoes and my boyfriend had yorkie wrap with beef and side salad Both only £5.95 each and huge!!! Great value for money and nice atmosphere too. Nice time to come (Monday 5:30pm) as it?s not full of people so we can chat and enjoy our time together.
November 2023 by sylvestet
Restaurant was half full but advised by male front of house member of staff, (very scruffy), that there was a 20 minute wait- didn?t look at us once, looked like he was reading off a crib sheet-eventually got the buzz for the restaurant and was seated - 10 minutes later a waitress came to us and asked us if we wanted starters, we gave our order and she advised ?I will check if what you want is available?, advising they were short staffed due to a delivery and Just Eat orders !!! After 15 minutes nothing, then another waitress came and we advised her our previous discussion and the starters came within 5 minutes, and was really nice. We then approached the carvery, meat looked nice and good portions. Then the vegetables. Limited offering on vegetables compared to other carvery restaurants and luke warm. The best of it all is the man filling bowls for Just Eat orders from the area restaurant guests use. This chap used all the mash potato, despite us waiting for him to finish so we could have some. Overall carvery was good if not a little cool. There were 4 gravy?s with only 2 labelled. The pub is tatty and the floor dirty where you queue for food, photo included. Most of the staff were going through the motions apart from the waitress Marie who was jolly, polite and helpful. Much needed improvement??
November 2023 by trevor j
The food and drinks we're excellent Marie was the server she was polite and very helpful I have no doubt in recommending Toby carvery festival Park it's got to be alright it's not our 1st visit and it won't be the last thanks again to Marie for making our visit enjoyable Best wishes for the festive season. ?
November 2023 by nicknT7520GL
Food was poor staff were poor drinks were like water the whole atmosphere was down there was nothing worth going there for taste like dogs dick
November 2023 by yardragman
Last Thursday 9th November, keeping it short, appalling........bacon so overdone we could not get our forks in it and the eggs so overdone and hard a runny yolk? dream on. How hard can it be to get bacon and egg cooked right??????????
November 2023 by Amy D
Basically what I was is I went for a carvery with my fella and my best friend and also I come with my mates little girl there three food come back absolutely fine and and in my mash it come back with a big blonde hair in it and when I spoke to someone they said it could be something to do with the public and when the mash was fresh how could it be done with the public. Good job it was me that noticed the hair and not my mates little girl as it would have been a trip up to the hospital
October 2023 by LoveABargainBuy
Booked our table by phone as the app was playing up. Table was ready for us on arrival, we were shown to our table to settle in and NICKY was our server?She was friendly and welcoming and very helpful. She popped back to our table a few times to ask if we needed anything etc. All seven of us enjoyed the carvery very much and will definitely call again when we?re next in the area?
October 2023 by 555haleyc
Very disappointed - we came for dinner on a Sunday as we were visiting the area. We booked a table in advance. - there was no friendly welcome - just have you booked a table and in what name. I don?t expect this when arriving. Was then told the table wasn?t ready and was given a fob which would tell us when it was. No apology. We had to wait 20mins for our table. Whilst we were waiting we heard the host at the desk was clearly talking bad about customers in the restaurant. When we were shown to the table it was very cold service by just saying here is the table. Nothing else about the server would come over nothing at all. When we left we all made a point of saying goodbye and thank you and was blanked. This is not what you expected.
October 2023 by Faerycakes
We visited here this evening for tea. We booked a table and arrived at our time and was told the table wasn't ready despite there being empty tables around. However we didn't wait long for our table to be ready. We ordered drinks which took an age to get to the table. We also ordered chicken nuggets for the kids. By the time they came and we queued for the carvery (it literally doubled back on itself it was so long) the kids nuggets were stone cold and rock hard. The carvery itself was alright but some dishes were empty so not able to choose from everything. There are other Toby's around locally that are better than this one so probably will not visit again.
