October 2023 by Lexi Reynolds
Absolutely shocking customer service, placed my order then the order disappeared and I rang as my card has still been charged a fair amount aswell, to be told it?s not their problem to contact Uber eats.
October 2023 by Waqas Arif
Evri machine never working!!!
April 2023 by Rob Francis
It is what it is, a small chain grocery store. Smaller than their semi-related Tesco Express chain but always well-stocked with most things you could need in a pinch - bear in mind that they don?t stock Tesco own-brand household goods anymore so you will pay a premium for branded goods. Has its problems with shoplifting but you could say the same about every grocery shop in Stoke-on-Trent nowadays. I have a few friends who work there and the rest of the team are always friendly.The only issue I really have - and this is not reflective of the Fenton team - is the company?s focus on online delivery services like Just Eat etc. - the company have not invested in man hours to cope with this. This has the double knock-on effect of leaving in-store customers waiting for service, while the assistant on shift is run ragged and can more easily make mistakes, leading of course to unhappy online customers. The team put on a brave face which is admirable, but the way it?s been described for a job that essentially pays minimum wage is ghastly.
February 2023 by Wilf
Ordered 2 packs of beer via just eat and they only sent one. Ripped off by £8. Rang the shop. Man who answered was indifferent and didn?t even say sorry and said to contact just eat. Horrible customer focus and service. Local businesses run by yobs. Could have offered to sort it out. Another business I won?t be using. Sign of the times. People can?t be bothered.
February 2023 by Terence Morgan
Good place to get most of your daily items. Also has a free car park and open 7 days a week
February 2023 by Ben Horrell
Lovely woman working behind the till this morning 6:30am. Very polite lady and open 6am - 10pm 7 days a week?! Very convenient ?
December 2022 by Wendy Lees
Just popped in for some bread, the man who served me was so rude, no please or thank you, just £1.40, I?ve worked in retail in the past and I would of been sacked for not using basic manners. Won?t use this shop again!
July 2021 by Sarah Leake
Great shop nice staff
July 2021 by Drew Gamwell
Great corner shop and great staff
July 2020 by svxy.
They put something on sale then charge you as a normal price , not all the items labelled with price so not sure how much you gonna pay for your basket
January 2019 by Tia Banks
Fantastic store great deals the staff are always friendly
October 2018 by Brian Hopkinson
Nice little local convenience store. Pleasant staff
October 2018 by Brenda Dean
Excellent well stocked for a small store . Friendly staff , good parking.
October 2018 by Michael Brown
Brilliant little shop the veg and meat are great quality for a little shop
August 2018 by XMADGIBBO0X GAMING
Excellent shop always got offers on
