August 2023 by nathan hewitt
1hr 40mins for delivery think this is enough said!!!Disgusting service!
July 2023 by Michael Rowe
You can not eat in , but the best pizza ive ever had ,if you order a pizza from here you will never go anywhere else AMAZING PIZZAParking: Parking bays over the road from the shop but not many
July 2023 by Connor A
Second time ordering and second time really pleased with the order. Fajita is definitely a favourite. Only thing I dislike is the garlic sauce... Possibly the worst sauce I've ever had - but the tomato and herb is SO good
October 2022 by Denise Taylor
Waited over an hour for 1 pizza to be delivered. Won't be ordering from you again.
September 2022 by James Smith
Supposed to be four cheese. More like no cheese!
September 2022 by Anthony Gibson
Very very very tasty food great service highly recommended nice place to eat great friendly and amazing service highly recommended great food great place to eat excellent food excellent service spot on awesome food and amazing service top quality food and service
July 2022 by Mark Cooper
Avoid! Accepts orders on just eat and then cancels! Go to Domino?s or Allo Pizza!
July 2022 by G Chapel
EXTREMELY POOR CUSTOMER SERVICE.TOOK MY MONEY THEN PHONED TO SAY THEY WONT DELIVER TO ME BECAUSE THEY ARE TO BUSY
August 2021 by debbie debbie
Always order papa johns but do it on their website not other websites has the instructions you give arent shown if not their website. Always nice and hot and very quick and tasty .
August 2021 by Bleu8581
I ordered from papa John's for the first time and all I can say is WOW, I ordered online but phoned to make sure that my order had been received the chap that answered the phone was so lovely and helpful , I also ordered the cauliflower wings, and said is there anyway I could have a different dip than the hot buffalo sauce ( not to good with spicy) he said of course what would you like, I asked what they he had and chose the garlic, he said which one would you like. as we do a VEGAN one as well, which was a lovely surprise, he told me the other vegan choices , I'm not vegan so had the other, which was amazing. He told me they had taken over 2 years ago and really enjoyed it. When the delivery turned up , I was surprised how quick it was, and the girl who delivered it, had the biggest smile and was so polite, she even asked if I wanted the bag to be placed at the door step so I could help myself if I was social distancing due to COVID, which I thought was brilliant. I was dine with the girl coming closer, she was so polite and we had a little chat and a giggle, which was great as other deliveries from different places , they barely said hello!! The meal was piping hot and tasted amazing. I also ordered the ben and Jerry's cookie dough, and was surprised just how cold it still was. I honestly can't praise Papa John's enough, food and service is the best I've ever received, and will be ordering again. Honestly try here ,you won't be disappointed Thanks X
July 2021 by James Sajdak
I ordered a sizable order from Just eat and provided all of the relevant information that it asked me to provide. After waiting 2 hours for my food I called the store and provided my postcode to be told to cancel my order and they tried to ring me. I know for a fact that they didn't try to ring me because I was on my phone for the whole duration of the wait. They never attempted to knock on my door or ring the door bell. After challenging the gentleman on the phone about this his only response to any question after was talk to just eat and was very rude. Awful services and it just seems like they can't be brothered to even supply the food.
July 2021 by Lisa
We placed an order with a delivery time of 40 minutes. After 45 minutes we received a call saying that the food was just going into the oven. We finally got our food after an hour and a half.The pepperoni pizza was ok but the chicken club was terrible. The edges were really crispy and hard and the filling was all wet and undercooked. The garlic sticks (just a round garlic bread cut into slices) was burnt on the edges. Total waste of money, especially as we just threw away the chicken pizza. Will never go here again.
July 2021 by Brayden Knowles
AVOID this company and go Dominoes instead! Much better food quantity, quality and amazing customer service over there.Ordered bacon cheese sticks (which costs £6.49 btw), as part of my whole order. When it arrived, I realised there was almost no bacon on there at all. Probably half a slice of bacon worth if I?d put them together. It looked almost like a money scam if you ask me. When I rang up to discuss the issue, I was met with very rude and ignorant staff that didn?t care. They just kept talking over me and repeating the same thing over and over again because they did not want to listen even though I was being polite about the situation. The manager didn?t seem to care much either as he still hasn?t bothered to contact me.By far the worst customer service I?ve ever experienced. Never had this issue with Dominoes as their staff have always been polite and courteous. Very disappointing...
July 2021 by Stephen F
Poor overall, very underwhelming pizza, was expecting better, didn't happen...this was for first order.The second order we placed was where we got cold pizza, not even made properly, lacking ingredients - not sure the person preparing pizzas knows what goes into the Mexican pizza. Shouldn't be in a kitchen, never mind working in one.We kind of expected much better, so logged a complaint as we feel we are worthy of a refund, but they blank us.The people running this store are just not suitable at all to be in the food preparation business.Also they said to message them on facebook. My screenshot proves they dont reply.
July 2021 by Shuhari Karate World Katsu SKIF
The staffs at Papa Johns Longton are amazing in particular my friend who works there, they are always spot on with their orders and deliveries plus they are lenient when it comes to adding or removing ingredients in the pizza. Thank you so much.Katsu Longton, Stoke
