January 2023 by Gareth Bromley
12:30pm on a Thursday closed. Useless
December 2022 by Andrew Morris
Got there before about 4.45pm yesterday and they were already closed and this isn't the first time it's happened. I then had to dash to the nearest alternative in Fenton where, thankfully, they do things properly. What's the point in publishing opening times if you're not going to honour them!? St. Judes needs to get its act together.
November 2022 by Dee Cee Corfield
Friendly staff and a First Class Service
September 2022 by Mail Collector
Pathetic . Guys in there at 5.25 . Sat at his desk with the door locked. Clearly states online and on the door they shut at 5.30. I run an online business and had to send an important parcel. I appreciate the post has gone but need it to be marked as despatched today . Travelled all the way here to see it shut before it was supposed to. What a waste of a journey and what poor professionalism
July 2022 by Stephen Oultram
Not been open for nearly two years now and people wonder why the place is dying it used to be the main city and look at the place. Fenton has more shops than stoke and a post office
April 2022 by Stephanie Enamino
Wonderful lady, got my postage sorted in less than a min ???
March 2022 by Jay Costello
Worst and slowest post office ever , avoid going here to get services unless you desperately need to. The new owners are somewhat clueless and take moon years to service someone. Always long queues outside
February 2022 by Samantha T
Best post office around! Friendly and welcoming staff, always a smile
November 2021 by john tides
Great staff . Friendly and helpful.Always good service .Thanks for helping me today print labels from my phone !
August 2021 by Veronica Spencer
Lovely friendly staff 5 star service - have to drive to this post office due to the erratic opening of Stoke town centre Post office but really like going here.
May 2021 by mark dobson
This post office is only opening for 4 days per week, with restricted daily hours. But it unfortunately it is either late opening or doesnt open on specified opening days. Get a grip and open at the stated times, or let someone else with run the place.
September 2020 by Nataliya Kravchenko
Extremely kind, helpful & honest people running this place! Always ready to explain, help & make sure you know what you ve got to do if you struggling with some services to understand. They are paying attention to your experience genuine people, who would pass you a pen if you need one even if you already went away from the serving window. My favourite post office, if they are not open, i won't go anywhere else, I'm waiting for them to open. God bless them!
September 2020 by Laura Hassen
Bad costumer service and their solution is use another post office if you are not happy. When i mentioned that i will complain the answer at the owner was that i can complain how much i want because is her post office and her way. They dont provide forms for dvla she keep sending the clients in Hanley, she dont give receipt for postal orders. Very unprofessional, rude. I ask where to complain and she said she dont know.
September 2020 by Ali Shelton
for 8 years, since 2012, this is my favorite post office in Stoke On Trent, the staff very friendly and helpful, excellent customer service. small post office but short waiting times.
May 2019 by philip brindley
Simply thenter best