November 2023 by Mark Dyble
Utterly useless.. I rang on Friday morning to see if my medication had been dropped off, as the post office is a collection point, the woman was rude and did not listen but confirmed it was there. I made them aware I was coming up to collect my medication but the phone was put abruptly down, i then went up after lunch on Friday afternoon and it was closed, I've just been up again and it's closed. I currently have sepsis and mobility issues.. i need my medication.. but of course they simply do not care. Thank you eaton park post office ill probably end up in a&e now.. thanks!! If you're supposed to be open, be open!! It's simply not good enough!! Additionally it's cost me almost £20 in taxi fees as well.. but of course that won't matter either. Pure incompetence!
January 2023 by Matthew Willett
Miserable woman and the amount of times I've been up there based on Google hours to find the placed closed I cant remeber.They are part of the pharmacy, I went up mid day to find the whole places closed with a note on the window saying closed for lunch, 1 hour. It's not good enough.
January 2023 by Dale Finney
Never open and the worst working hours going useless placeIf these ever take a parcel for youGood luck getting it back around a working life
January 2022 by A Ata
Was avoiding this post office as much as possible. Finally miserable staff left, now one always happy old employee there and one new happy staff joined to team. Now starting to go there again.
January 2022 by Alex S
They say support your local stores but they make it so difficultIf you go in with 1 thing it's fineIf like me you have multiple parcels they take forever and get confused ?
October 2021 by The Boss
Awful woman who serves !Never friendly really no customer service at all...Can 100% tell she never wants be their !
October 2021 by Julie Brookes
Staff are always helpful and professional, the post office is neat and tidy as with the pharmacy area too. Great service all round - thank you
October 2021 by liainna
Miserable and ignorant workers
May 2021 by Ryan Hollinshead
There is one particular employee that I find rude and unhelpful. I got to the post office before closing time and the lights were off, though she was still behind the counter, and told me I would not be able to post my packages. When I work, I finish at the time stated in my contract and then leave, not 5 minutes early.
March 2021 by Matthew Rogers
Lady that served me was friendly and very knowledgeable. The shop was very nicely laid out in that the post office section is separate to the pharmacy which made it very easy to social distance. There was no queue so I got served more or less straight away. Would recommend using this Post Office.
November 2020 by Lindsey Tunnicliff
1 star given as you have to put at least 1 to leave a review. But would happily give this 0 stars as no service provided! Closing time is advertised as 6pm, went into the shop at 17:50 to find the cashier in the dark and on her phone. She looked at the parcel in my hand and said 'we are closed' when I reminded her they shut at 6 she said, 'we close early so we can get out on time!!' Sorry but if you are meant to be open until 6 then this means you work until 6.
November 2020 by Gareth Smith
Do not use this post office, if I was able to leave zero stars I would, staff don?t know what they are doing. Why are these people still working there if they don?t know what they are doing. Trying to send a parcel to Thailand and she was very confused on what to do. I?ve been send parcels to Thailand for 20 years and its never been so difficult. I had to use a different post office in the end.
November 2020 by Mick Borthwick
Staff are so rude, think they need to go on customer service course. Most Post offices will be helpful and polite but this branch isnt. Its like they dont want to be open and having a Job,.. very hard work
June 2018 by Gill Bourne
Will never use this post office ever again. The counter member who I delt with was so rude and very unhelpful. Far to busy having a conversation with the other member of staff to deal with me. No wonder people are using the internet and on line banking. I woundn't use this place if it was the last post office in the country.
November 2016 by Glyn Mandley
You have to support your local post office
