June 2023 by Ro Unaisi Balenakama
Does anyone not answer the phone?! Been trying for days to get through and not one person to answer the phone? is this place run by ghosts?
April 2023 by S Khan
Lovely staff, very helpful ??
December 2022 by Suzanne Turner
DO NOT have your parcel redirected here. They are useless, I have given them chance after chance but they are so disorganised they can NEVER find your parcel. I will NOT be using them again after Queuing for 45 mins to be told it's not there. They couldn't be bothered to look properly, they just randomly would pick a parcel up and put it back down. I showed the emailed confirmation or redirection abd they just struggled and said its not here. Ridiculous owners ?
December 2022 by Tracy Capewell
New owners don't have a clue what they are doing. Had a parcel which already had stamps on so just needed to pay 10p extra.Nobody knew how to do a prepaid label and they didn't even have any 10p stamps. After waiting 20 minutes I walked back out with my parcel. Will have to go Hanley tomorrow now.
December 2022 by carl rabone
Stood outside. Isn't open for 7am, here at 8:38 freezing waiting for someone open up as the next post office isn't tell 10:30am in Hanley on sunday
August 2022 by A Nz
No queue system - guys serving are trying but seem abit lost. Too many things lying around on floor in aisles - safety hazards! Not wheel chair or pram accessible due to the floor space taken up by items lying around
May 2022 by Donna Walker
New owners are hopeless. You have to tell them where any tobacco products are cos they just don't know even though they stack it ?????Overcharge on their own prices, take ages to actually serve anyone. Don't think you can "pop" in and out.
January 2022 by Emma Gilbert
This post office has been taken over with new owners in the past few weeks, who quite frankly are doing the community a complete disservice.They are working at a snail's pace, over charging and under charging as they dont have comprehensive knowledge of royal mail pricing and weight guidelines.Keeping customers waiting in a confined space for up to 20 minutes at a time (my personal experience, it could be longer ) I've approached the entrance and seen people walking out with their parcels still in hand, then gone in to see a queue trailing all down the shop, then done the same thing.New owners - If you're reading this SORT YOURSELVES OUT!!!! Or hand in the keys to people who know what they're doing.I personally will be walking into Hanley (which isn't much better but still better than here) from now on because I dont have the time or patience to deal with your incompetence.Waste of time!
September 2021 by Jackie Brocklehurst
Excellent service. Staff very friendly and helpful.
September 2021 by Big key
Very Helpful staff
August 2021 by lee johnson
H (owner) very friendly nothing too much for him happy to help, nice community shop/post office 5 stars
August 2021 by Paul Mckenzie
No mask enforcement in this shop while I was there
August 2021 by dillon uk
Great staff really friendly
