August 2023 by Lee Matthews
Very rude staff, especially the man that works in here. Have been in on three separate occasions in the last month and each time found them lacking any customer service skills, the man was texting on his phone while serving me the last time.Will not use again.
March 2023 by Roy Hackett
Very inconsiderate people, no manners at all , bring back the old post office opposite no complaints at all for that one
February 2023 by peter leese
Good and helpful experience with friendly staff on hand to help with all of your needs and a wheelchair ? entrance
February 2023 by Donald Garner
Terrible they have only got 1 tablet to do passports and driving licences been waiting in the queue now for 1hour and 30minutes needs sorting
January 2023 by Phil Harvey
Helpful through out our time there.
December 2022 by Francis Madondo
I went in to exchange my driving license expecting the worst after going through a lot of comments here but actually got the opposite.i was served with a great smile.the ladies there had a good cheerful character...
December 2022 by Alison Parker
The staff were very rude, was not helpful at all waste off time.
October 2022 by Claire Gordon
Good post office and travel money, plenty of space, friendly staff, cards, gifts, stationery etc.
October 2022 by Lisa Burdett
I have been to this post office twice in the last week I don?t usually use it because in the past I have found the staff to be so rude. I thought I would give it another go wish I hadn?t only one member of staff on the post office one on the front till the queue was all round the shop. I found the first woman on the till to be so rude to ppl and the one on the post office counter very condescending very abrupt and so common with no appropriate skills of how to speak to ppl. The queue was all round the shop the person in front of me she was awful too because they had mistake on the form they were handing in. I got to the counter and cudnt believe it she sat there drinking a cup of tea talking to someone in the back. Absolutely terrible rude staff
October 2022 by Erica Lamberton
You go up to the counter to be told it?s shut and to wait there until the counter as you come in has served somebody? The woman then sat behind the screens doing nothing this is 10 in the morning , the queue was getting bigger and bigger , then when you finally get served there so rude , I dread when I have to go in there , fenton is much nicer and there all pleasant in fenton , they need to have a course in customer service in longton
October 2022 by DrNooky
Went into renew my drivers licence, quick, efficient and friendly staff. ?
October 2021 by GPW628
Great Post Office branch. Helpful, friendly staff members who make it a joy to visit this Post Office. A true asset to Longton town.
September 2021 by Kay Sutton
Rude and very abrupt staff....asked a question about services offered in the website !! was told nothing do with her...asked if she knew where my nearest priority post box was was told no.....?
August 2021 by Stu Marsh
Went in today and what a contrast between the 2 staff members, the lady who served me was extremely helpful whereas the other lady with the red/brown hair was so rude to all other customers and the Royal Mail guy that arrived (he received both barrells for something that was outside his control). One lady in the queue said she felt nervous about being served. Awful person to have as a customer facing person, in particular when a lot of folk are elderly and deserve respect at all times.
August 2021 by Margo
I tried to avoid this post office after reading the reviews but in the end I tried it because it's most convenient. I have now used it numerous times and have been so well treated by the friendly, helpful, knowledgeable staff that I felt I had to record my experience. I will be using this post office regularly in the future. Excellent service from all concerned.