July 2023 by Marni N
0 if I could. They are always, always late and awfully rude. This morning the guy arrived 9am. They were about 10 people waiting and they all said that he is always late, like 15 min or more. I experience it myself but there were people that were visiting often enough, so they know. He never opens on time. When he arrived, in slow pace, he used the most common excuse: traffic due to accident. I dared argue with him and he shouted at me: you need to find another post office - ha - he also didn't allow me to go in and he raised his voice to me. I was furious and I shouted back. He said "I don't care what people said".. The people that they are paying for your service and you don't care?????????????? He slammed the door right to my face, he almost hurt me. Why are we allowing this? Old people were waiting, people that need to be at work were waiting. We don't speak up and when we finally do, it is like it is our fault that we dare questioning a faulty service. Disgusted....
July 2023 by Marina N
0 if I could. They are always, always late and awfully rude. This morning the guy arrived 9am. They were about 10 people waiting and they all said that he is always late, like 15 min or more. I experience it myself but there were people that were visiting often enough, so they know. He never opens on time. When he arrived, in slow pace, he used the most common excuse: traffic due to accident. I dared argue with him and he shouted at me: you need to find another post office - ha - he also didn't allow me to go in and he raised his voice to me. I was furious and I shouted back. He said "I don't care what people said".. The people that they are paying for your service and you don't care?????????????? He slammed the door right to my face, he almost hurt me. Why are we allowing this? Old people were waiting, people that need to be at work were waiting. We don't speak up and when we finally do, it is like it is our fault that we dare questioning a faulty service. Disgusted....
January 2023 by ishmael mohammed
Entitled staff and bad attitude not using their services again
September 2022 by Patricia Hardcastle
Very good
September 2020 by Angela Jonea
I would like to say a huge thank you to all the staff in Tunstall post office especially Presley who went above and beyond to help me when I had to take my works post in daily.Thank you Presley for all your help in helping me to rearrange collection from my work so that I didn't have to keep dropping all our post to you.You did not have to do anything but knowing I was having problems to rearrange the post you went out of your way to help.Thank you so much I will never forget what you have done xx
September 2020 by Sarah McGuinness
Needed an item shipped to the USA that I had received for Christmas and needed to get it back home. Had nothing but the run around from UPS so decided to try the post office. The staff were very helpful and very friendly. Excellent service all around. Thank You!!
September 2020 by KARL BURGESS
Hi to all the staff at the Post Office , especially to Christine .. thank you so much yesterday sorting my passport application... so quick and easy ... These people at this post office are so helpful and very friendly... i highly recommend this place for all your posting needs ... thank you ...
August 2020 by Darren Rogers
Use this post office everyday for business and personal related issues.NEVER had an issue and the service from Sally and her team is always efficient, polite and top draw.I have used many other Post offices but this is by far the best service from any in the surrounding area.Long may it continue.....thank you Chris and co.
October 2019 by Desmond Poole
Chris was great in doing my Driver's Licence 10 year renewal.
September 2019 by Charlie Bradbury
Everyone was so lovely, friendly and extremely helpful â?º?
September 2019 by Dylan Bowers
Great Place to do your everyday banking. Plus excellent Friendly staff Always happy to help. Chris is the manageress Fantastic personality . Staff always there when you need them. Best post office around stoke-on-trent. Would Highly Recommend 5*********
September 2019 by Michaela Grisdale
Was served by a lovely manager named Chris. Nothing was too much trouble and suggested options for the deliveries I needed to make. Lovely woman who clearly loves her job and making everybodyâ??s day just that bit better!
September 2019 by Annmarie Jones
Staff helpful and friendly myself and my partner use this post office 6 days a week and have nothing but praise for the staff and manageress( Chris) They always do thier best to sort out any issues that arise
September 2019 by Trevor Dunn
I go in there every day not a bad word to be said about the staff
September 2019 by Lee Wanger
Don't know what's wrong with the other people, This place is BOB ON, friendly staff - I ship 800 items a month and have no issues.
