March 2024 by Emma Hughes
Amazing service. I really needed a seat at short notice for a holiday and the lady couldn?t have been more helpful, going out of her way to make sure I got it. Very grateful and will definitely order from them again.
January 2024 by Dan Duval
We have purchased several items from this fantastic shop over the last 4 years or so; our travel system, cotbed, snug seat and play tray, two spin car seats, and today, two larger car seats. The staff are always very knowledgeable and forthcoming with lots of help and information, especially John, who is so enthusiastic and friendly. That being said, they are not pushy and will leave you to just look around if that's what you prefer. When we bought the pram, they advised us about the ones that would fit in the tiny boot of my partner's Mini and let us actually try them out for size, (something you obviously can't do with an online retailer). That being said, I do like to shop around for the best deal online, but the prices at Premier Baby are always on par with the cheapest I find. And today, completely unpromted, John said he would price match the seats to an even lower price. Absolutely brilliant!
December 2023 by Alex Rhead
Can?t recommend this company enough. Staff are very knowledgeable offering great advice (not pushy) and at very competitive prices. We ended up buying pretty much all our baby stuff from them and definitely did not regret it
December 2023 by Carles Pina Estany
I cannot emphasize how good it was, but I'll try...We had visited other shops to buy a car seat. This was the first shop that someone really explained the pros and cons of different systems, thought what would be best for our circumstances and our car (Spanish Ford Focus with retro-fitted ISO fix). Explained clearly what could be done, what not, advantages and disadvantages; adaptors for the pram that we already had, thought in long term, and a LONG etceteraWe really understood what we were buying, why we were buying that option and not another option. We understood things about car safety, baby safety, car seat safety, airbag, etc. it was like a car seat course. In other shops we felt that we would do a random choice, in this one we understood why we bought what we bought and even enjoyed the process. It was like a car seat engineer, endless source of useful information, we asked many questions and always had a good, useful, practical, well thought answer.We will go back there for anything that we buy. Also, it is a family owned shop.
October 2023 by Julia Slater
For anybody expecting or have children already needing new car seats etc, I would highly recommend Premier Baby at Hartshill. They provide fantastic service, knowledge and advice as well as the fact you'll be supporting a family run business! Any questions you have, they go above and beyond to help and explain all options available. Definitely worth a trip for baby gifts, nursery furniture, prams and car seats with unbeatable offers in store and online. Thrilled with all of our purchases from here! Thankyou to John and his team.
October 2023 by Hannah
We visited Premier Baby whilst searching for our first pram for our first baby. After shopping around at a few places, we were adamant that we would be making our purchase from Premier Baby! It's a very well presented store with a great range of baby products at competitive prices! The staff are friendly, helpful and welcoming. A special thank you to John for the time he gave us, brilliant, honest advice and he made our experience everything it should have been. We have our first pram travel system and couldn't be happier! We will certainly return to buy from Premier Baby in future. Highly recommended :)
October 2023 by Martha Pedley
Good range of products, competitively priced. Lovely staff, friendly and helpful but not pushy. Explained and demonstrated the products thoroughly. Thankyou!
September 2023 by Cathy Cimino
We can?t thank John and his team at Premier Baby enough for all their help in the lead up to the birth of our baby girl ! As new parents-to-be , we were clueless !! But John explained everything we needed to know and advised accordingly . We live by the countryside so John helped us choose the pram that fits in with our lifestyle , whilst also going above and beyond helping us install the car seat and answering any questions we had. Such a friendly service and we were reassured we were fully set up ready for our baby girl ! Thank you Premier baby!!!!
September 2023 by Bethany Henley
I?ve visited Premier Baby multiple times throughout my pregnancy and now in parenthood. They are so helpful and informative, they can guide you based on your budget and personal needs. I also recommend you follow them on Facebook/Instagram as that?s where they often post the best deals! Thank you so much Premier Baby!
September 2023 by Joanna Greig
Amazing store with really helpful staff!My husband and I visited a few pram shops a couple months ago and as first time parents were overwhelmed with the choice and trying to figure out what was good value for money. In all the other pram shops we went to the staff were really unhelpful, didn't really know the answers to our questions and couldn't take us through a demo of the prams, we left with more questions!Well when we walked into premier baby we were greeted with a smile and the gent who runs the shop was so helpful without being pushy or patronising, he explained everything to us and took us through a few different options until we found the pram for us! This was a few months ago, we went back in yesterday to order it and he remembered us and exactly what we had been looking for. Can't recommend enough, don't get service this good very often anymore but the shop runner here really knows his stuff, is friendly and approachable but doesn't pressure you into anything.Will be returning for other baby items, thank you Premier baby!
August 2023 by Joanne Cartledge
We went to Premier baby for the first time a few months ago pregnant with our first baby. We were completely overwhelmed by everything we needed for baby but the staff were super helpful which made the shopping a very pleasant experience. They allowed us time to look around but also went through everything with us. We returned a couple of weeks later and purchased a travel system. The systems were fully demonstrated by the staff and allowed us time with the systems to try them out ourselves. We loved the service so much we returned a few months later to purchase cot and draws for the nursery. Although a small shop there is a good variety of things to choose from and the customer service is outstanding!
August 2023 by Elizabeth Thomas
Can?t think of a better place to go to for excellent advice on what is best suited to you and your little ones needs.It is just so nice when your individual needs are listened to and catered for so competently.We have bought several things from Premier Baby over the last few years and have been delighted with everything.We recently bought two child car seats for the campervan.John was absolutely fabulous advising us which one would be best and went to a lot of trouble fitting them safely for us.Cannot recommend Premier Baby highly enough
August 2023 by Jez Brown
Popped into Premier Baby yesterday to look into buying a car seat for our 5 month old son. The staff are absolutely fantastic, extremely knowledgable and have such informative advice that we walked away there and then with a new car seat that we are incredibly happy with. Brilliant service, selection and staff to help make an informed purchase. Thank you as always, highly recommended.
August 2023 by Steve Cox
We can?t thank the team at Premier Baby enough. You get the sense the whole store applies a very laid back approach whilst they let you wander around trying all sorts of pushchairs, car seats cribs etc?. Don?t let that fool you. They are very knowledgable about every product in the store, and let you have it in layman?s terms without all the jargon that goes with it, so you can really take it in properly instead of just nodding and pretending you understand. I planned to shop around and do my due diligence but that went out of the window when my partner and I entered Premier Baby. Fantastic team and even built the pram ready for collection. Amazing service. You would be doing yourself and your child a disservice if you didn?t at least visit the store. A++++
July 2023 by I Vasey
Excellent customer service! We were recommended to premier baby by several friends who had recently had children and shopped here. All three staff members that have helped us along the way have been so helpful and knowledgeable and honestly could not do enough for us! We have brought our pram bundle and furniture bundle all at great prices and they even store and deliver your items to make it suit you! Stress free and a pleasure to visit. Thank you all!
