September 2018 by Richard Jenkins
3 floors of clothes and home stuff. Make sure you get at least 3 hours parking if you're with your wife. Often busy. Huge clothing range. Although irritating the men can only access one changing room on the top floor. Can get untidy later in the day but I've seen mess like this in other Primark's. Getting very petty too with their refund policy. Make sure you secure your receipts in a safe when you get home!
September 2018 by Tracey Wilkes
It's a good store especially if you looking for summat cheap and cheerful. I think with this shop if you see something you like buy it cause if you leave it chances are its gone or you can guarantee they've only got ridiculous sizes left like most of there stuff. Set on 3 floors and parking at the shopping centre if you choose to use it, sells more than just clothes for women men and kids there's homeware also.
August 2018 by David J Gale
Nice clean shop large amount of varied goods for sale mainly clothing there are 3 floors escalators to get u to each floor and also a lift for disabled people staff are excellent very helpful and knowledgeable but the best thing of all are the prices they are the cheapest store in hanley
August 2018 by Julian Wilton
Pretty ashamed of this High St retail giant. We visited recently with our two young children to the Hanley store and spent over a hundred pounds on clothes for the kiddies. Whilst there we experienced 2 power cuts and had to travel with a pram and shopping up and down stairs on a few occasions. We paid for our shopping on the 2nd floor and used the lift to descend to the ground floor with our children (3 & 8 yrs old). A fire emergency was activated and all staff and customers were evacuated while awaiting emergency response. We with 3 other adults and 2 other minors were left stranded between floors in the lift. Our cries for help were unheard and the temperature within the lift shaft was rising the to the extreme summer temperatures. After 40 minutes they came to our help. A warm bottle of water and our details taken we were sent on our way......Nothing heard since
August 2018 by Meriel Glass
I like shopping at Primark or as in our family we call it Primani. I have some things I've had for 2 or 3 years and I love to shop in all departments.