November 2022 by Sue Lynam
Always a pleasure to go and collect a parcel. Staff are friendly and helpful. Although, some times they are under staffed
August 2022 by M Thomson
I'm trying to divert mail for a very close recently deceased relative now her flat has been handed back to her landlord. I sent a mail redirection form by post (as I didn't have time to visit a post office), and as I was rushing to do the application before work while trying to do several other important things, I missed sending my own ID and a cheque - the print on the form is extremely small and easy to miss.Instead of phoning or emailing me (particularly as this is being done because of a death), they posted my application back to me with an impersonal template letter with a facsimile signature - talk about "computer says 'no''!Where payment is concerned, they expect a cheque to be sent - who uses cheques nowadays? Even the County Court allows for payment by card over the phone with paper forms. Moreover, they publish a fax no, not an email... They are obviously living in a different era, but without old fashioned curtesy and personal service.
July 2022 by David Crosier
Excellent service
May 2022 by Lesley Woodfine-Jones
The Keepsafe website is endlessly frustrating!Whilst our local service conducts the Keepsafe well, the fact that the website has never ever worked for me, on more occasions than I can count, is incredibly frustrating. Question to Royal Mail: why create a page which won't accept a customer's payment card, irrespective of which type they use? As always happens, I've wasted loads of time online and now have to phone someone up to arrange it!
November 2021 by Irene Dawson
3 phonecalls 2 letters and 4 months and I hope I get my refund this time.
August 2021 by Dom Bullion
The building looks nice! Drove past it didn't go in
March 2021 by Kim Yorke
I work there
December 2020 by Anthony Borgniet
Won't do anything about my mail that wasn't redirected properly. Hung up on me twice.Only receiving some letters and not others.
December 2020 by Glynis Cottage
It has to be as there is no competion .
May 2019 by David Hughes
They quickly find your parcel
February 2019 by chris lemarinel
I visit this place in the winter as part of their winter maintenance and i have to say that bob the security guard and the staff he works closely with are a pleasure to deal with
October 2018 by Jim Bowen
A deplorable company where staff do not know their arse from their elbow. And they lied to me. They asked for communication via post, then lost it. Micky mouse company. avoid
October 2018 by Shaza
I have worked there for a wwhile now it is so good. Only for the Christmas slot
October 2018 by Joe Barrett
Very efficient
February 2017 by Akkas Raoof
Best place
