February 2024 by helen adams
Absolutely disgusting service suppose to open at 4pm noone to be seen
February 2024 by Sam Price
Rubbish I ordered a parcel for 24 hour delivery and I got an email saying it is out for delivery between 8.37 and 12.37 and never received my parcel and one hour later I got another email saying it has been it has been delivered at 2.42 so I went back on my cameras and no parcel has been delivered and I have had no paper saying I have missed a delivery plus?s I went back on the ring door bell and nothing so roil mail at rubbish
January 2024 by susan patrick
Had an email from the store to say my parcel had been delivered and looked at the details. Post office said "no answer, carded". Does this mean they've put a card through saying to collect? I rang the depot's number and it's not connected!!
January 2024 by Natalie Scott
Joke. Never open. Virtually impossible to collect a parcel for normal people who have a job. More cutbacks from royal mail resulting in absolutely terrible customer service.
December 2023 by Mily
States open until 6.00pm drove up there and everywhere is locked up.
December 2023 by Meg
Got a notification saying it's being delivered today, I saw them pull up outside, then drive off and on the tracking it said the address was inaccessible, my parcel is 4 days late so far
November 2023 by Gavin Elks
I had a text to say that delivery was attempted at 2pm, but was taken back to the depo. I was home the whole time and my car was in the drive. Upon checking my doorbell camera, nobody even came to the house and with that no card with details was pushed through. So blatantly lying is now that new standard set by the Royal Mail. Ever liking they're in the bin as a company.
October 2023 by Geoff Cartwright
My Wife has her Birthday on 13th October. Each year She has many cards delivered by postal service. This year she has NOT had ANY CARDS delivered. We know people who Have Posted Cards by Royal Mail both 1st and 2nd class, in good time, expected delivery on or before 13th October. We also know that our Delivery Personnel and Delivery route were changed at the Beginning of October!We received No Post at all from 9th October 2023. What's Going On? I have tried to complain here BUT, The INADEQUATE website is not suitable to post this with my post code. NO SUPRISE THERE THEN!Could someone Please explain what could be there reason for this?Is our Post in the bottom of a Litter bin somewhere, or has it been stashed?Geoff E Cartwright, Penkhull.Having said that, ST4 Our Usual Local Deivery Man has Always Been Exemplary. NOW, He is Five Star!
October 2023 by daz 1
Tried to ring today because we're getting other people's mail and they're getting ours we had this issue last year where my bank statements got deliver to a house several streets away and loads of othermail dissapeared ...used their website number ....comes up incorrect ????
September 2023 by Leanne Bailey
Sick of my parcels going to a different address which is down the road from me. They have the same name but one ends with close and the other drive. Please look at the parcels please
August 2023 by Chris Gibson
Didn't receive mail for 2 weeks , waited to see the the post man an asked "I've not had mail for 2 weeks , you know why ?" ..... not been able get in the block of flats waited on manager sort a key fob out to get in. That ain't my problem waited on important mail , family court letters , police reports , bills and you lot want F around. Royal Mail are a joke.
August 2023 by Xavier Ayres
Been twice today in order to collect my passport. Once at quarter past 4 and then a second time at half 5. On both occasions there was nobody there to serve either myself or others attempting to collect parcels. Absolutely shocking Royal Mail, sort yourselves out
June 2023 by Nee Isnee
These folk work tirelessly to get our post to us and always with a smile. We have a great relationship with our local postman. Always puts our post in a safe location if it won't fit through the letter box and locks the gate after him. The Bengry road team are Top class!
June 2023 by Nathan Bird
Postman only turning up 2-3 times a week, And that's on a good week.
May 2023 by Pawel Orlowski
Parcels not delivered on time. Tracking showing parcels spending days at longton depot
