January 2018 by nicola beech
i had a gift card which i was able to spend online, all the items were in stock for home delivery and were delivered in 2 working days, which i was happy about. the only downside for me was that i was unable to order above the gift card value, the option to pay the balance by card was not available. this meant i had to remove an item to bring me a few pounds under the gift card value. i will never be able to use the remaining balance online again, as everything that is available for home delivery exceeds the balance remaining on my gift card. going to an actual store is not an option. now i know its only a few quid but imagine how many people this has happened to, its just money for nothing for smyths.
December 2017 by Kasia Sitko
The price on the Lego box was 44, 99£ went to the till and price was 54.99£. Cashier not helpful at all, asked me to pay higher price, I did as my little one was next to me waiting for the present.
Better check the price before. I am disappointed with the stuff attitude!
December 2017 by Mark Holdcroft
Waiting for ages to be served while the staff stood around laughing and joking.
On a few occasions they looked our way but ignored us completely , so I went to game in Hanley instead
November 2017 by Lauren Booth
Great shop. Lots of variety. Great prices to cheap pocket money toys to more expensive toys. I've been here many times, but my last visit was very good. I brought a 10ft trampoline with nets and ladder and it was very heavy. The staff helped me get it out of the shop and in to the car. So very helpful and also gave advise and erecting the trampoline.
May 2017 by Mark Dawson
Good shop with plenty of offers. You can spend to a budget here or over indulge, either way the kids will be pleased.