January 2024 by Nathan Bird
Absolutely stunned by the service at Specsavers Longton.I took my disabled mother and sister in for their appointments which were at similar time, The lady on reception said the staff had been drinking that morning and were giddy which is fine, But the gentleman that saw to them was terrible, he stunk of alcohol, eyes were slightly glazed, stumbled around the store a little, and when doing part of the eye test he remarked that my mother moved her head a bit dramatically.Other members of staff were also drunk and were acting oddly, a woman actually took a customer to the wrong room and was laughing because she couldn't find the correct one despite working there.I genuinely cannot believe what I witnessed in the store, If somebody had told me, I wouldn't have believed them.Shocking!
December 2023 by William Rushton
Friendly professional staff glasses are great highly satisfied
December 2023 by Jackie Ellis
Good selection of frames good service and great eye test
December 2023 by Maxine Alzwbedy
Lovely staff, very helpful. Good selection of frames. Excellent turn around time on ordering and collection.
December 2023 by David Silk
Excellent service throughout. I can highly recommend the Longton branch of Specsavers.
December 2023 by Marie Davies
This was my first visit to Specsavers Longton but it definitely won't be my last! All the staff I interacted with were friendly, welcoming, and very knowledgeable. I'm on the autistic spectrum so struggle with appointments of this sort but Steve the optician put me at ease the moment I walked in the test room and for the first time I experienced absolutely no anxiety! Alicia, who helped me with frames, options and costs, was an angel and knew her job inside out. She was also very funny which also eased the anxiety I usually have. All in all I had a very positive experience and I can't praise the team enough!
December 2023 by Darren Jervis
Want to thank Pam, Imogen and Tom for help with my recent visit,Also Anish for performing the test, who was very good.Thanks All
December 2023 by Mark Ragoo
Staff are very friendly and helpful. They can cater to all my eye care needs.
November 2023 by gary peters
Always helpful and get sorted out every time
November 2023 by kim wilkinson
Love my new glasses and thanks all for your help
November 2023 by Jeanette Brickley
Order two pairs of glasses one came correct the other had to be sent back they should of been sun glasses
October 2023 by Catherine Wiltshaw
Alicia was very helpful & entertaining with her bubbly personality.... Encouraged me to have at least 3 choices of frame for elimination.... I happy with my choice & the service provided.
October 2023 by Diane Shore
Had a brilliant eye test by a fabulous optician who explained everything to me. All the other staff were charming and professional and that why I use Specsavers Longton. Thank you.
October 2023 by Time Lord 2905
Always a great service but my dispenser seemed more concerned about selling me the most expensive pairs of glasses and add ons more than my needs
October 2023 by Diane Potter
Lovely staff. Helpful. Explained everything. Quite relaxing.
