Not enough counters for those who don't use self-service machines. Not enough staff in the phone shop. There's only 1 bench outside the shop. The Hanley branch's toilets are spotlessly clean and smell clean. The Longton branch's toilets are diabolical. I think they do clean in there, but the hand washing facilities frequently... read full comment
November 2023
Terrible customer service today.I run a pub and throughout December we have kid’s parties where we give the kids a selection box. I stacked my trolly up 104 selection boxes and went to checkout, you can only have 50 a supervisor said and removed 3 boxes of 8 and even shouted to the checkout lady for trying to ring in... read full comment
October 2023
I have came to buy some drinks for myself and my family as it was my 18th birthday. The staff was rude, not understanding and they didn’t even ask me for my ID when I was ready to give to her. She just looked at me said no with an attitude and when I said why won’t you serve it to me she said because you are with your... read full comment
Visit your nearest Tesco Extra supermarket in Hanley Extra, where you'll find a vast selection of groceries and household goods. Browse our selection of value food, alcohol, and beyond, all in one place. With convenient opening hours, your local Tesco Extra locations ensure that you can shop any day of the week. Plus, visit our filling station and F&F clothing line while you visit. Our friendly and knowledgeable staff are always ready to assist you. Plus, don't miss out to earn Clubcard points with every purchase. Opening hours at this Big Tesco are consistently reviewed by our team to ensure that they are always updated, and correct online.