October 2023 by Julie & Malcolm Hulme
My husband goes àt my birthday's and çh?istmas.He always comments how good they have been with him.what lovely service he as recived
July 2023 by Faran Munawar
very unhelpful and quite rude Staff.staff need to learn some manners
May 2023 by Emilia Key
Very unhappy. I visited the store today to smell a few different aftershaves with the hope of purchasing something different for my partner,however the lady working made me feel very uncomfotable when asking to smell different ones. I felt as though i was an inconvenience. When i did try some samples, she made a funny comment about how she didnt want the samples back and i was to put them into the bin on my way out, the way she said this was not in a very nice manner. I did not try many samples or purchase anything in the end as she made me feel very awkward so i left. My sister also felt the same.
May 2023 by Susan Fradley
Absolutely disgusted with the lack of service. Went to buy gifts of 3 different perfumes, asked the price of 1 which was more expensive than other retailers, just about to ask about another perfume when the so called assistant walked off, saying ok. As I walked away she then, in front of other customers, laughed, and discussed what she had said with a colleague. She not only lost a big sale, but also my custom. Disgraceful, she also told my 14 year old granddaughter to grow up, why ?? I have no idea.
February 2023 by Patrick horton
Great service... Great prices. Lovely staff.
January 2023 by Samina Butt
Visited for gift shopping on 1/1/23.The shop assistant should either be home or in another job. There weren't any other customers at that time.Rude, unprofessional and complete lack of social skills.Lied about not having a tester for a gift set. When I pointed it out, she faked being unaware of when it got there. Then she supplied a same price for different Marc Jacobs gift sets. I even asked her if it was her first day at this job.
January 2023 by Debbie Wright
Rude, rude lady! Spent 10 mins on a personal call with her back to us. When we asked for a tester she rolled her eyes. Very unprofessional need?s customer service training
January 2023 by Deborah Jones
19th December I went here with my partner to by some perfume however if you want good customer service I would not recommend this branch the 2 staff members were the most rude and disinterested shop worker's I have ever come across avoid this branch
January 2023 by robert spain
staff are not friendly...bad customer service...definitely not buying from there again...
January 2023 by roger willet
Staff was not interested had to wait 8 minutes until she finished her personal phone call...bad manner plus 0 customer servicewouldn't go there again.
January 2023 by Simerjit Singh
Not friendly staff very busy girls talking with their friends ignoring customers never going back there again
June 2022 by Ange Hurst
Fabulous service fro Jo W. I visited the store and simply asked for a new perfume for summer. Jo did a few testers for me and found the perfect one for me. Thank you! I've had so many compliments. Xx
June 2022 by Laura Mansfield
Lovely friendly helpful staff always ??
June 2022 by Carol Burt
Value for money, reasonably priced perfume
March 2022 by Jonathan Burgess
Fantastic levels of service from the girls . I found some real bargains
