October 2023 by eric jones
Been banking here for years. Staff are helpful, friendly and diligent. They can tailor banking services around the customer.
August 2023 by mspotter11
I went to the Longton branch on Thurday the 20th of July at around 3.15pm to pay some money into my account. I wanted to use the hole in the wall inside the branch to find that it was out of order. There were no staff on any of the counters and no staff anywhere to ask. Not very good when the branch closes at 5pm! I work other days of the week except the weekend but this branch is closed. May think about transferring banks ?
August 2023 by Joe Harrington-thorley
Great staff / service 10/10
December 2022 by Phoenix ?PhoenixBlue? BLUE
I'm not sure if Emily actually realises how rude she is towards customers or if its because she's " standing in for the manager who's off sick" so it's gone to her head. Couldn't help me at all despite natwest and 5 different people telling me she can and another branch on top. So I went to lloydsbank in less then 10 minutes everything I needed doing was done ! No hassle set up my sons juniour ISA on line I didn't even need to be banking with them to open the account like you do at TSB. Paul at TSB though and Imogen from past experience extremely helpful and friendly!
December 2022 by Katie Eason
I'm not sure if Emily actually realises how rude she is towards customers or if its because she's " standing in for the manager who's off sick" so it's gone to her head. Couldn't help me at all despite natwest and 5 different people telling me she can and another branch on top. So I went to lloydsbank in less then 10 minutes everything I needed doing was done ! No hassle set up my sons juniour ISA on line I didn't even need to be banking with them to open the account like you do at TSB. Paul at TSB though and Imogen from past experience extremely helpful and friendly!
July 2022 by Anna Walerian
Wanted to pay in some money into account, was asked to stay in a que for self service as they would not open other windows where clearly they was too much staff, you could see at least 4 staff walking and wondering
April 2022 by T Williams
Great bank, very pleasant and helpful staff, always willing to help.
April 2022 by Gail Jones
Very poor service, new staff poorly trained
February 2022 by jen dawson
Imogen very helpful , very good knowledge
October 2021 by Wayne Purcell
Bank open until 5, counter service only open until 4 ? Also no one on counters any more only 3 people in the bank still had to wait over 10mins to get served seems to have gone downhill recently
July 2021 by Stefan Pantlikas
Good as usual, and behaving nice staffHighly recommended to everyone
July 2021 by Carolyn Blundred
Very helpful staff in the Longton branch
July 2016 by Tomasz Bzymek
Still my favourite bank! :)
January 2016 by Imran Khan (Imran khan)
Business branch
March 2015 by Imran Khan
Business branch
