December 2023 by Michelle Parker
The young man who helped us with my phone was amazing he was so helpful and really knew his stuff , was there last year with the same problem and another young man helped us out then too ,it's a shame Vodafone is so rubbish but it's staff are brilliant
November 2023 by Janice Harper
The young man who helped me was amazing. Unfortunately, I don't know his name. He took the time to show me exactly what I needed to do,and saved me £10 a month into the bargain. I'm more than thrilled. I've been with Vodafone for years, and fully intend to stay.
October 2023 by Ergun
Very helpful staff, you sometimes need to wait for awhile but you will sort your issues.
October 2023 by Matthew Soanes
Great service and the staff was great and sorted everything we needed couldn't of asked for any better.
October 2023 by Christopher Taylor
Just called in for some help and advice. Staff very helpful.
September 2023 by Damian Ellis
Nice staff. Long wait.
August 2023 by Amal G Jose
This is the Vodafone store at Hanley. This is located at the 4th floor of the potteries shopping mall. They provide sales and customer support. I have been there multiple times. The staffs are very professional. You can buy phones of various brands in contract with Vodafone from this store.The above rating is for the store and staffs. I had a very bad experience with Vodafone. My sim stopped working since 2 weeks and no one knows what happened.
August 2023 by julie williams
CLOSEST VODAFONE SHOP TO ME, EXCELLENT SERVICE, RYAN AND KIERAN, ABSOLUTELY GREAT NOTHING THEY CAN NOT HELP YOU WITH
June 2023 by Shireen S
Friendly helpful staff
June 2023 by Tony Knight
I got all that I needed easily
May 2023 by Diane Chadwick
After a very lengthy frustrating virtual assistant chat to renew my contract in the end instead of renewing it they cancelled it. So I went to Hanley Vodafone shop and dealt with Sam who was extremely helpful and sorted out my problem. Much better experience face to face
April 2023 by Michelle
Not nice when you are disabled and stood there for 20 minutes for someone to que jump snd they do nothing about it , left yo stand for another half hr , maybe should have a ticket system to stop this
March 2023 by margaret clucas
Great staff got plenty of options to choose from
February 2023 by Stephen Fradley
Absolutely horrendous I can not wait until August when my contract is up and I can go elsewhere. I've had so much trouble and stress due to the incompetence of Vodafone call centre. I had to go into a store to try and resolve there mess.
January 2023 by steven massey
Upgraded a phone, the person who served me was very helpful and got me a better deal than the one which was on show in the stire
