August 2022 by Abigail Wynters
Opening times aren't very convenient if you work full time but staff are always pleasant and really helpful.
August 2022 by Abigail Buckley
Opening times aren't very convenient if you work full time but staff are always pleasant and really helpful.
June 2022 by GPW628
I order my repeat scripts at pharmacy.well.co.uk then choose the click and collect option. I collect from this pharmacy when I get a text saying my meds are ready. Staff are always helpful and polite and my order is always ready.
July 2021 by Lisa Price
I?m very disappointed in this chemist the fact as you have to wait outside under no shelter I accept 1 in but the staff are so slow it?s unreal there should be more people on to help out not 2 shocking
July 2021 by Alan Blakemore
Prescription service first class
July 2021 by I S
Taking advantage! Waited for 1hr and 13 min in the queue outside to see how only 2 people been served. Had to leave as could not afford to pay for a cab so much money just to get my medication! Wasted money. Afterwards rang the pharmacy to arrange the delivery and been told that they won't deliver it to me just because I cant wait in the queue. I explained that I could not walk because of my back pain and numbness in my feet and paying for taxi £15 without even getting near to get served i cant afford and been offered to get tramadol delivered in 1 week as all slots are busy! I am suffering from very bad pain and can not wait for so long! I think even in hospital is less waiting time, than in this pharmacy!!!!! Unacceptable
July 2021 by Sue Whiteley
1 star is enough! Disorganised, slow don't seem to know what they're doing! I haven't had one episode where my prescription has been ready even though I put my repeat prescription in at least 6 days before needed!!
July 2021 by Anonymous Roza
Staff seem friendly enough but so disorganised and slow. Need a better system than just "stand outside and wait". You'll go and wait an hour to go in, then they haven't even been sent the prescription by the doctors.
July 2021 by Lm Rc
Hello,I'd like to say Carly at well can be very helpful and other staff also but when it comes to getting your meds ,omg,no communication with longton hall surgery what so ever ,and your left in the middle of the 2 of them arguing and sending you back and forth. If you were not poorly already between the 2 you will be. Get it together well,you chose this career so step up.
July 2021 by Lennox Allen
Every month they have not ordered my medication which leaves me with out till they get it sorted. Don't blame it of covid . Karen is lovely she trys her best.
July 2021 by Steve Gallacher
1 star is generous , never answer phone always work dead slow seems like staff don't know what's goin on
November 2020 by Aaron Hilk
Excellent service always greeted with a smile even though only one girl always serving always get a text when medication is ready very busy very polite and attentive
March 2019 by Vikki Tilstone
Absolutely DISGUSTED with this pharmacy, Not only do they deliver day's late, we now how them NOT answering the telephone,
November 2018 by mahz azam
I often visit this pharmacy and recieve excellent service. The pharmacy manager is always attentive and friendly as well as other staff. My questions are always answered with professional advice. Would highly recommend.
September 2018 by Kimberley Lees
When my Mum moved to the area she began using this pharmacy for her prescriptions and from the very beginning was having issues with missing medication. It came to a head when they missed out a certain medication and in which without it she became extremely unwell! It's not the first time and this time you'll be reported to the appropriate authorities as you are putting vulnerable people at risk by not getting the prescriptions right. Awful service.
