December 2023 by Emma Mellor
I have absolutely had enough of my prescriptions not being ordered or, if the order does miraculously get placed, then it being wrong when I do get it. I have had to go to another pharmacy - even though this one is really conveniently placed. My medication isn't something I can mess about with, and when it doesn't get ordered and I have to go without, there are consequences for my health. However, you don't get an apology and basically, you get the impression nobody is actually bothered anyway. It is then my responsibility to sort it out, often too late - not to be trusted to get anything right. Only giving one star so I could post the review. Otherwise, I wouldn't have bothered.
March 2023 by steven hallam
Don't understand the bad reviews I collect my mother's and father's shopping list of prescriptions as they are both nearly 90 years old and the girls are always helpful and get it done for me quickly and efficientlyA good chemist
June 2022 by Claire Gordon
Great chemist, staff helpful only thing is always very busy, sometimes have to wait a while if you want over the counter as they are dispensing medicines.
November 2021 by M
DON'T BOTHER TRYING TO GET AN EMERGENCY PRESCRIPTION EVEN IF YOURS IS ON REPEAT WITH THEM.. 2 TIMES THEY HAVE FOBBED ME OFF BEFORE (SAYING I HAD NO REPEAT WITH THESE MEDICATIONS SO COULDN'T DO AN EMERGENCY ONE) IT'S HALF DAY CLOSING AT MY DOCTORS ON A THURSDAY AND TRIED TO TELL ME ANOTHER DOCTORS COULD PROVIDE A SCRIPT BUT THEY CAN'T ACCESS MY RECORDS.. MY PRESCRIPTION IS FOR ACUTE HYPERTENSION AND NEED BOTH MEDICATIONS TO CONTROL IT.. LAST TIME I WAS TAKEN POORLY BECAUSE THEY REFUSED TO DO ONE,SO NHS 111 SENT A REFERRAL TO THEIR OTHER PHARMACY ACROSS THE ROAD THEY PROMISED TO GET BACK (NEVER DID) THEN BY THE TIME I RANG THEY WERE CLOSED.. I MANAGED TO GET A PHONE CONSULTATION WITH AN EMERGENCY DOCTOR AND A PRESCRIPTION FOR A LATE NIGHT PHARMACY.. AND THIS TIME I'VE DEMANDED AN EMERGENCY SCRIPT SAYING THAT I HAVE A REPEAT THIS TIME AS YOU USED IT AS AN EXCUSE NOT TO GIVE ME AN EMERGENCY USE LAST TIME
July 2021 by M B
DON'T BOTHER TRYING TO GET AN EMERGENCY PRESCRIPTION EVEN IF YOURS IS ON REPEAT WITH THEM.. 2 TIMES THEY HAVE FOBBED ME OFF BEFORE (SAYING I HAD NO REPEAT WITH THESE MEDICATIONS SO COULDN'T DO AN EMERGENCY ONE) IT'S HALF DAY CLOSING AT MY DOCTORS ON A THURSDAY AND TRIED TO TELL ME ANOTHER DOCTORS COULD PROVIDE A SCRIPT BUT THEY CAN'T ACCESS MY RECORDS.. MY PRESCRIPTION IS FOR ACUTE HYPERTENSION AND NEED BOTH MEDICATIONS TO CONTROL IT.. LAST TIME I WAS TAKEN POORLY BECAUSE THEY REFUSED TO DO ONE,SO NHS 111 SENT A REFERRAL TO THEIR OTHER PHARMACY ACROSS THE ROAD THEY PROMISED TO GET BACK (NEVER DID) THEN BY THE TIME I RANG THEY WERE CLOSED.. I MANAGED TO GET A PHONE CONSULTATION WITH AN EMERGENCY DOCTOR AND A PRESCRIPTION FOR A LATE NIGHT PHARMACY.. AND THIS TIME I'VE DEMANDED AN EMERGENCY SCRIPT SAYING THAT I HAVE A REPEAT THIS TIME AS YOU USED IT AS AN EXCUSE NOT TO GIVE ME AN EMERGENCY USE LAST TIME
July 2021 by Victoria Pittam
Worst service I have ever received! Staff just tell lies and contradict themselves
March 2021 by Michael Sutton
Very helpful staff ; well stocked
February 2021 by Jayne Evans
The lady pharmacist is very rude! She has the wrong attitude towards customers and I certainly won?t be going there again.
September 2020 by Dave Leese
Very poor shut before time on Saturday leaving my son without inhaler which was on prescription there very poor
September 2020 by The Notorious Gamer Big j
Worse kemist they don't care that's it !!
October 2018 by Ian Pennell
It has had a make over during the last month. New ramp outside now.
August 2018 by Dorothy Peake
Great when Caroline is on duty... at other times service is poor. Very slow in spite of number of staff and at times chaotic.
July 2017 by Natalie Lawrence
Poor service. Too busy chatting about going out on the weekend to actually get prescriptions ready for you. Waited 40 minutes and still not ready.
January 2017 by Marty Day
Always helpful, well stocked and happy to provide helpful advice