December 2023 by bader almater
Huge selection of coffee , loved the tea as well and the hot chocolate
September 2023 by Simon Brownhill
Very helpful and informative.
May 2023 by Platypus 3.14
Great luxury tea. My favourites are Turkish apple and lychee
December 2022 by John
Large selection of teas and hot chocolate. You can choose a really good tea, because in regular stores there is very little choice. You can try delicious hot chocolate for free. The staff is excellent.
October 2022 by sara
Been coming into this shop for a number of years now , seems to be a change of staff and very different atmosphere. Not as friendly, shop looks messy and dirty and new manager And his sidekick have a huge attitude problem. Bring back the old staff !!!! Will Lose customers
July 2022 by Michael Cooke
Shopped here many times for tea and their coffee bags also purchased their latte glasses Everything excellent quality and the flavour of the various coffees super! The Young guy in charge and his staff are always very friendly and attentive and also knowledgeable of their products. Also have some unusual items for those gifts for the people who you dont know what to buy for. Good old fashioned Customer First service/!!!
May 2022 by Martha Pedley
Nice little shop, love these products especially the Turkish Apple tea
January 2022 by David Brayford
This is a great place to buy presents for people especially in the Christmas and New Years sales. Also great for tea, coffee and hot chocolate lovers who want high quality products. The place is normally very busy, but the staff are extremely friendly and helpful even during the busy times. They also, provide free samples of tea, coffee and hot chocolate. I would definitely recommend the place if you are looking for great quality hot chocolate.
October 2021 by Jennifer Benn
I decided to treat myself to their hot chocolate so brought their gift set with 8 flavours of hot chocolate , however I didn't like any of them especially the luxury and which just tasted like supermarket cocoa powder so I was very disappointed in their hot chocolates their no different to other branded hot chocolates you can buy in the supermarket.I think it's because their Powder why I don't like them as I'm used to using real chocolate in my hot chocolates , I have a velvatiser from hotel Chocolat and love all their hot chocolates but they use real chocolate not powder, I even prefer using an areo bar grated than whittards. Not for me I'm afraid and won't be using or buying again the whole lot went in the bin. I'm sticking to real chocolate
August 2021 by Holly Mountford
I have shopped here for several years and will continue to do so. I couldn't fault one aspect of my experience here.Items available:TeaCoffeeHot chocolateBiscuitsCrockeryStaff: Always very friendly, helpful, knowledgeable and approachable.Speed & quality of service:Always left feeling unrushed and never usually much of a wait.Layout: small but tidy, all walls have shelving and a few centre floor stations easy to walk around and not too squashedCleanliness: High standardLighting: pleasantBusy or not: not busy Monday afternoonTypes of bags available: a very nice Whittard's own paper bag with handlesAnything worthy of note:1) They often have free samples around the store, usually hot chocolate, tea and one of their edible products (using recyclable cups to sample).2) If you become a member (free) each visit, they add a free sample to your order that I think is a fabulous touch, and I have found a favourite hot chocolate this way.Card & Cash: accept bothLavatory: one a short walk awayParking: plenty(see photos attached)
July 2021 by Finlay ?FJ? Gordon-McCusker
This is a wonderful store. They always have a fantastic range of products, I am never left without something great to choose! The staff are fantastic, Marie is always incredibly helpful and friendly. I love popping in and never leave disappointed.
January 2021 by Finlay Gordon-McCusker
This is a wonderful store. They always have a fantastic range of products, I am never left without something great to choose! The staff are fantastic, Marie is always incredibly helpful and friendly. I love popping in and never leave disappointed.
July 2020 by Diane Humphrey
Lovely lots of different teas and taster's, lovely staff very helpful
July 2020 by Hazel
Friendly and knowledgeable staff, great products with ability to sample before buying.
July 2020 by Heidi Lomax
I love the favoured drinks including Apple tea and mulled wine. It?s not wine but a non alcoholic hot sweet drink. You can actually get samples to try it?s worth a visit
