April 2023 by Google user
Everything crammed together in no particular order, modeling magazines in 3 different sections. No organisation or order to this shop. Staff seem completely clueless, if you want a mag or book it's best to go in the day after release as they are very slow at getting the new products on the shelf.
April 2023 by Lemming 13
Prices are way, way up, and variety of goods on sale is way down.
October 2022 by gavin foster
Everything crammed together in no particular order, modeling magazines in 3 different sections. No organisation or order to this shop
October 2022 by Lea
I get some of my art supplies I get from hereAnd good for magazinesAnd lots of other stuff as well
February 2022 by Bryan Allen
Important to note that this Smith's has a post office and a photo kiosk inside. Very useful.
January 2022 by Chriss Intonight
With alot of shops closing down a specially in hanley and surounding areasIts really good to see wh smiths are still here
September 2020 by ELENA Petrova
Terrible customer service! I was waiting, but there wasn't a queue, the lady was doing something els, I've asked about free book with McDonald's voucher, and the lady told me that they don't have any and stopped speaking with me! I've tried to ask her something but she made her self busy with her college. If I have a voucher I'm not a client or that's the way to be served hire?!
January 2020 by Dawn Sutton
When they in what I'm looking for haven't had one item in for a while I've been after a5 knitting books 20 items to knit
January 2020 by Carol Picken
Staff seem efficient but are rather miserable and if I'm honest, scruffy It seemed rather disorganised and confusing info as call system said till 2 when it was next till and customers were confused
January 2020 by Claire Atherton
Great store, clean, tidy and the staff were incredibly helpful. My only complaint is that the store was excessively hot.
January 2020 by Ellie Comber-Davies
It does what it needs to. Usually only go there for the post office. The store itself always feels cluttered and overstocked. Staff are not that friendly and always seem to shutting the till so you have to use the self service checkout.
January 2020 by Justin Cartlidge
Smiths are brilliant, but they really need to train their staff. Try getting an electronic cigarette from a guy standing under a 'Vype3' photo and he'll gladly sell you a first edition Vype without understanding that the 3 is significantly different.
January 2020 by Lee Stoker
Nipped in for a bottle of water, rip off prices and very confusing signs, seemingly done on purpose to confuse you into spending more than necessary. Also didn't see any staff whatsoever, and checkouts were self serve. Not the W. H. Smith of old.
January 2020 by Adam Lorentzen
I visited WHSmith in the Potteries Shopping Centre for the first time today.The sole staff member was extremely helpful. Directing me to what I went in for and serving me promptly.There is a post office attached to it, which although I didn't need, I could see could be useful.The Potteries had ample parking and made it easy for me to pop in and get what I wanted.
September 2019 by Danny Wel
Great shop
