December 2023 by Colin Talbot
Watch where you park on wickes at FentonStoke-on-Trent, you will get a parking ticket, for not been in the white lines, will not use again
October 2023 by Secret Squirrel
Gets 3 stars for the choice of stuff and the young blonde girl on reception who had a Ops Manager tag and a guy in his 50s who helped me in the joinery section. Poor girl was trying to serve, price check and do everything on her own. There was a man with a beard and a woman in Wickes clobber sat outside the front door smoking and then 3 other members of staff came in with food from the shop across the road. Heating was on full blast and was too hot from the gas blowers above. Bit of an odd experience if I'm honest, Wickes wont survive with so many staff doing nowt and gas being blown away like that.
August 2023 by Embo
Good size store well stocked. Miserable woman on tills today around 50-60 years of age no greetings and I thanked her and nothing. How hard is it to do that job?? Store good Staff very poor.
August 2023 by M Bo
Good size store well stocked. Miserable woman on tills today around 50-60 years of age no greetings and I thanked her and nothing. How hard is it to do that job?? Store good Staff very poor.
April 2023 by Dave Brookes
Good DIY store which covers most DIY needs at a reasonable price.
February 2023 by Martin 4K
This shop was very good, I've been shopping at Wickes for 10 years at it was very cheap.
September 2022 by Iain Shenton
Rich at Wickes Fenton, Stoke on Trent.I recently visited this store to order fence panels to be delivered. Rich... from the moment I walked in to the moment I left was nothing short of outstanding. A credit to your Brand.Bravo Rich & Bravo Wickes Fenton.
September 2022 by Anthony Tunniclife
Staff need go on training. The last 3 time I ask for help no chance I asked to day for some wood . iam to busy as he was on the phoneLast time I go
August 2022 by stuart johnson
Everything I wanted at a good price in todays market. Friendly service good parking
July 2022 by matt 364
Always fount staff here brilliant but today iv never been spoken to so rude ! Asked a lady prices on torches .. NO PRICES THESE ARE NEW PRODUCTS asked if could take to till her reply was well I'm putting them out and organising at the minute so no .. I'd been standing near the torches 10 minuets before she turned up so her organisation wasn't that important then I picked one and took it to the till and asked for price they said well do want buy or just asking prices ... I said both he told the price then I asked if they stocked the battiers for the item he look at me as if asked him to go china for the batteries he goes il have to look on the system he was on the system 10 minuites before I decided to pay and walk of never again will I shop at this store the staff were absolutely disgusting felt like I was being a burden the old staff here were great I got to know them as I visit pretty much every weekend
July 2022 by Andrew Birkin
Very good store staff very friendly and helpful got a wide range of stock
July 2022 by robert chung
Staffs were very helpful and polite.
June 2022 by Mark Mountford
Great place to visit for all your needs trade or DIY products ,and the staff are fantastic ????
June 2022 by Irene Hopkinson
Called the Victoria Road branch and how disappointing the staff seemed to be having a bad day or something. I enquired if they had my item of course NOT!!! At first they didn't know what I required and then informed me that Tunstall was the only store to have stock . This would have been of more value if this had been pointed out on the website.
April 2022 by Rob Leith
Required a paint sample analysed in order to buy a can of emulsion. The outlet was staged by very willing but very young employees. There were mixed messages between staff as to whether the analysing/mixing equipment was working. All sounded a bit negative but eventually a lad was found who was competent. He managed to mix the paint but did spill an amount that tainted the tin. The store was small and seemed very tired and run down. Plus, Google maps couldn't find the car park entrance.
