March 2024 by Rachel Smith
I popped into Peak Pharmacy today to pick up a prescription, but also to ask for some advice as my 6 year old wasn't feeling well. The pharmacist saw her pretty much right away, did an indepth examination and prescribed antibiotics - amazing service when I've been struggling to get seen at the doctors. Can't recommend enough, everyone who works there are always so friendly aswell.
February 2024 by Caz Ross
I cant thank Carol/Caroline enough. I was given wrong information when i went in a few weeks ago by one of the ladies working on the counter which could of led to me being fined, i went back in on the 22/2/24 and was told that id been told wrong information before, Carol/Caroline went above and beyound to help me find the right information out that i needed for daughters prescription, nothing seemed to much, such a nice lady. Really cant thank this lady enough for all the help :)
February 2024 by saragog
I collect my prescription from here on a weekly basis (10 year's+) and the staff are always welcome and friendly they will try their best to help you if you have an issue or small health concern.They also have a new automatic prescription text with an allotted number that if you let the staff know what number you are they can locate your prescription quickly.Parking can sometimes be difficult but we normally find a spot.
November 2023 by scott samson
The ladies on the front desk are great,but the pharmacist is rather rude ,I always feel like I'm putting them out every time
September 2023 by Julia Yelloly
Great service, really helpful and friendly too
July 2023 by Jim Horton
Very patchy standards of service. I have witnessed the pharmacist being very rude to customers and an assistant with a Geordie accent is, to say the least, abrupt. I had a very unpleasant telephone conversation with the latter recently and decided to complain to the company owners. I am now 77 years old and rely on prescription delivery. Fairly frequently items are not delivered and I have to call the pharmacy. It is a mystery to me as to how this happens.
April 2023 by Raebanz Queen
Ravina (pharmacist) is rude, obnoxious and continuously breaches service standards. I reported her for a data breach and as a result she refused my child?s breathing medication. And then lied when we complained to head office about it. Lucky I have her recorded saying she did it ?because you complained about me? it?s worth noting I had a third party go to get his meds as I didn?t want to deal with her awful attitude. My son has a different surname to me. She recognised he was was my child irrespective of this and REFUSED medication. She put my sons life at risk for nothing other than malice. Two years later the legal cogs are finally rolling.RECORD THIS WOMEN IF YOU STEP IN THE SHOP ITS LIKELY SHE WILL FALSIFY INFORMATION TO ESCAPE LIABILITY!not this time!
January 2023 by fidelma Mclaren
Everyone is so hopefully.thankyou all
January 2023 by Ray Jones
Always helpful.
December 2022 by Beth Ball
Rudest pharmacy ever, ring for advice and get the most abrupt woman on the phone!
September 2022 by JLF
Good Staff,Did not open at given time. Like everyone mentioned no one picks up the phone.
January 2022 by Dean Clinton
Always an excellent and quick service. Highly recommended
January 2022 by will John Raine
Very friendly and professional service
September 2021 by Julie Churm
I have been using this pharmacy now for several years and never once have I had an issue with my prescription always ready and waiting for collection. Ravena the pharmacist is always organised which makes me feel secure in knowing what I am collecting will always be correct and sure enough it is. The staff are warm and friendly and always ask how I?m doing and take a genuine interest in how I am and always look forward to a friendly chat with my little boy!!! Well done Peaks and thank you for the great service over the years!
August 2021 by Kevin Purcell
Not happy. I am isolating due to Covid and I have spent the past 2 hours trying to call for help with a prescription sent to the pharmacy by my GP. The phone just keeps ringing out and I desperately need my prescription. The pharmacy doesn't close until 6.00pm today, so why didn't someone there have the decency to answer the phone and explain how busy they must be and offer to call back. I am left now with no medication and a miserable night to look forward to.