January 2024 by Stephen Taylor
I like the store is only 5 minutes from me which I like the staff are always kind
January 2024 by Claire Marie
I am so fed up of the staff here being so miserable and rude to customers it's absolutely disgusting how they speak to people.
December 2023 by Marvin's Diary
Scammed during my visit there. There was no sign telling you to pay any parking fee and we thought it was free. Got a mail today to pay for a £70 parking fine for a 20 minutes visit. Nice..
November 2023 by S.S Suen
Asda parking area is trap??Very inhumane parking management ?I really hate this horrible parking rule, no different from a robber!
October 2023 by Phil Simpson
Absolutely shocking, got stung by the parking on a family trip to Alton Towers, we stopped in here to buy lunch and extra clothes because of the cold, spent over £70. Then 2 weeks later I get a parking fine. The signage is VERY misleading, I now see on Google street view that it says 2 hours max in big letters, which is usually the free period in any other supermarket, then in tiny letters underneath it says 'parking charges apply'. No signage within the store whatsoever that I saw, reminding people to pay. So many complaints but no extra signage!!! Asda, just change the signage!!I see you are advising people to contact you to have it cancelled but I have already paid so I guess there is zero chance of that happening. Come on Asda, do something or I will boycott all your stores forever!!! And tell everyone else to as well!!
October 2023 by Demi Noble
Contacted them via twitter in regards to a parking fine. They said they were requesting a cancellation on their part. I hadn?t thought about it again until today when I received a letter from a debt collection agency asking for £140. The original fine was only £70! We?ll be visiting the area again soon and won?t be shopping at Asda again.
October 2023 by Daphne Harries
I didn?t get the name of the worker, but whoever was at the self checkout section yesterday at 9pm (ish) wearing the cool green flower hair clips was SO LOVELY! A great help for two clueless gals who had never been in the shop before, and made us feel at ease. I work in retail and it can be stressful so for her to be super nice was just great :)
October 2023 by Chris Lancaster
I checked out the George range of clothing and was very surprised to see good quality stylish garments.
September 2023 by Rachel Poole
Received a £70 parking fine, with a disabled badge that the camera obviously didn't see.Massive thanks you to Sonia on Customer service, sorted out my parking fine
September 2023 by Bill Hilton
Since Asda decided to employ ANPR car park camera surveillance I find it too risky to shop there anymore. I have a blue badge which should entitle me to free parking whatever vehicle I am being driven in. However registration of your blue badge and a fixed associated registration vehicle number is obliged. This means I have to queue up every time I am transported by a different car to re-register my blue badge. Sorry but it's too much trouble to shop at ASDA. I'll shop elsewhere because they don't have the same harsh policies as ASDA.
September 2023 by Google Reviews
Sonya on the self service tills was really really helpful and nice. Just a shame there aren't any normal tills open, as older people will struggle with touch screen self service tills.
September 2023 by Paul
Self service is an unsatisfactory concept when it is the only option. The management is quite incompetent and is actually turning this (what was a lovely store) into an irrelevant ?inconvenience store?. We used to spend between £120 and £150 every week at this store but now shop elsewhere. The upside? We have learnt that we have much better choice by splitting our weekly shop between Waitrose and Lidl - saving us between £30 and £50 every week.
September 2023 by Agita Abolina
Parking terrible got fine for 20 min , didn't notice sign , most Asda stores have free two h parking . Clearly scaming people who are visitors of that town for Alton towers I am sure of it . For sure never going back .
August 2023 by Ivo Penev
AVOID! Definitely not coming back there. Went to Asda as I need to buy some meds for 10min, a week later got a fine. I don't get how does that make sense. Honestly for 10 minutes??
August 2023 by Neil Smith
Signs say 2hrs parking, the need to pay is hidden. Luckily the lady on the self-serve asked me if I had a parking voucher to redeem so purchased then. Nobody serving on the 2 normal checkouts, lady on self service said they won't pay anyone to work on there. Shame, as they can afford to pay someone to go behind the kiosk with no customers and stand playing on their mobile phone. Clearer parking signage and alternative to self service needed.
