October 2023 by Jonathan Ball
Tried to pay in a cheque there, lady was miserable & quite rude. They gave me a barclays envelope to put cheque in but they can't supply a paying in slip which apparently you need to pay cheque in. So I'm still stuck with the cheques, not happy at all with their service
October 2022 by Sam Williams
Helpful staff
November 2020 by Frances spinks
Love this shop ad post office. Can park easily outside . I have mobility problems. Staff are are all friendly welcoming and helpful
August 2019 by Malcom Gillett
Complete waste of time trying to ring this shop, tried for a week with no answer,, funny how when you go in all staff are sitting around chatting not working,, but haven't got time to answer the phone
May 2019 by Rachel Betts
Have used this Post Office several times now. Easy to park outside, open almost all hours, and always find the staff cheerful, helpful and very knowledgeable.
December 2018 by Caridad Mercedes N.
Sunday, 16th Dec. 2018, 3pm Christmas Decorations are out, but the spirit of solidarity, friendship and love is missing at the One Shop Post Office in Worlingham, Beccles. Pity! I had just experienced rude treatment and poor manners from Kate, the Shift Manager. After witnessing very rude answer from another member of the staff (blond mature lady) to a customer in front of me, I could not imagine I was the next. Initially I thought the Shift manager simply didn't like foreigners when she was unhelpful, then accused me of jumping the queue. But when I told her it wasn't the case, she suddenly found problems with my parcel, so I couldn't send it. Very soon I realized she mistreats not only foreign origin customers, but very British ones, as outside the shop other customers shared the same opinion than me, after hearing not the most polite reply from Kate to another customer, while standing in the queue. It doesn't make her look better, doesn't it? Interesting: It is Christmas and PO supposed to be busy, but customers queue patiently and refer to the staff in polite manners. In response they are mistreated!! With some Post Offices around our area closing, and Beccles main Post Office keeping it's reputation of bad careless service, Worlingham One Stop PO was our hope. And we were pleased with it! Not anymore! C.M. Nunez Beccles, Suffolk
December 2017 by robert lightfoot
Unfriendly staff, lacking in customer care, not well trained.
