September 2018 by Matthew Last
Whenever I consider going here for lunch it's a weigh up of the food versus the staff. The food is always very good and up to the usual Burger King standard, the staff however are rude, disorganised and slow. Even the managers seem to have the attitude that they've been sentenced to work here rather than choosing to. If you go into the McDonalds in town and then in here you can see the difference, the staff in McDonalds (some of whom have been there for over 10 years) are polite, work quickly and concentrate on what they are doing, the difference is apparent simply by the quantity of customers each recieves.
July 2018 by Rebecca Pawsey
If I could give zero stars I would. The woman who served my boyfriend must have been deaf. He asked for three cheeseburgers and got one. It took five minutes trying to explain to her what a cheeseburger was. The milkshakes were foul. My boyfriend's one was meant to be chocolate and may have been chocolate coloured but tasted of banana. Mine tasted of powder. We waited for ages for the food/drink. The worst Burger King we have been in and we will not be back. It has gone down hill fast as used to be okay.
June 2018 by Neil Plumb
I LOVE Burger King, to my shame, and to the detriment of my waistline. This branch is a five minute walk from my house. I travel to the Newmarket branch, some 20 minutes by car. Yes, it really is that bad. I'm guessing it's a franchise thing like MCD's are, so I'm also guessing the franchise owner is the least customer or business focussed person in the UK. Staff always seem light on the ground and utterly demoralised, management locally are either rude, vacant sounding or utterly confused. The situation has been this way since the branch opened. Genuinely sad to write this, but please don't waste your snack opportunity here, it'll end badly.
June 2018 by Joshua Watkins
No problems, as usual, been in several times, prompt service and food is priced and produced in exactly the way I expect from the chain. I couldn’t tell the difference between food here and food at any rival chain. Friendly staff and nice clean seating.
May 2018 by Terry Haycroft
Always quees at night.restaurant is filthy.tables dirty rubbish on floor.staff dont seem to know what they are doing.standing around with hands in their pockets.