December 2023 by Colin Reeve
No good mens clothes
November 2023 by P T (Toni)
The staff has sh1tty attitude, fitting room is available only downstairs so if you shopping you gonna go up and down. Not likely to return
November 2023 by Justine Willox
Customer service is a joke!!!!!! Had to repeat my postcode, store postcode and item number, numerous time's. Only to be told what I could already see on a store availability. Only wanted to be transferred to a store to check availability instead of driving 30 miles for nothing!!!!!!!!
October 2023 by jokarul33 deejay
Probably the worst and dirtiest store I've ever been into . Most of the clothes on the racks were completely dirty, pointed them to a staff girl , and she said to leave them , as someone maybe would buy them . Bloody ridiculous, paying £50 for a dirty and disgusting top . To not mention the floor , completely covered in dust and filth . A clothing shop shouldn't be like that . Hopefully a health inspector gonna have a walk around there . Never going back there .
August 2023 by Emma Maile
Good shop for clothes in a good location good for clothes if going on honeymoon / holiday
July 2023 by Susan Fitch
Good staff and selection of clothes
July 2023 by L ITT
Massive shop , huge selection, Ladies in changing rooms had so much to deal with clothes being left after ppl tried them in but kept a good attitude, also when asked gave us a great local restaurant recommendation ?. Kawaii cosplay style young lady?
May 2023 by Lee Partridge
Lots of choice over multiple floors for all ages
April 2023 by Ian Richardson
All good, got what we needed
April 2023 by Heather Webster
Always big que to pay, good choice cloth
March 2023 by Jane Saunders
Nice clean store. Friendly, helpful staff.
February 2023 by Angela Levitt
Small store, but nice
January 2023 by Beths
In the last few months H&M have really upped there game, especially in this shop. Having been in The Arc for several years now, the shop used to be messy and untidy, queues were long and sometimes it was hard to find what you were looking for. However, everytime I have been in there within the last few months the shop has been looking great, they are even keeping on top of the sale rail's so you can see what you are looking at and no mess on the floor! Also customer service and waiting time is not as long as it used to be and everyone seems nice too. Highly recommend doing shopping here.
December 2022 by Roger Payne
First visit here browsing for xmas gifts for grandchildren. Bought 2 lovely jackets. Nice selection. Good prices. Pleasant staff.
October 2022 by MARK THEOBALD
Bury St edmunds store in the arc. Good friendly service and great parking.