February 2024 by rebecca rutterford
Two of us went in to renew passports. Person working was very helpful.
January 2024 by Veronica
acute shortage of staff, almost always huge queues of 15/20 people. The self-service machines are very cluttered and people simply don?t know how to use them, poor employee trying to help everyone.
December 2023 by Lindsey Aves
Rubbish! Just 1 poor guy doing absolutely everything!! Go to Morton Hall!
December 2023 by Charlotte
You have to queue for around 45 mins as there is only one person on the tills on a weekend. Poor guy! Absolutely horrendous and the self service doesn?t work. Ridiculous considering it?s December
November 2023 by Steve Taylor
1 person on at lunchtime, long slow-moving queue. 3 self-service machines, none working. Dire.
November 2023 by Jo Last
Shockingly awful service. Self service machines can't be used without taking staff away from counter. No warning of this before you start.
October 2023 by Leanne Knappett
I couldn't fault the ONE man behind the counter on a Saturday morning! In fact I bet he doesn't get paid enough for all the stress he is under! The queue was huge, self service not working! He didn't know where to put himself! What a shambles. Someone should be monitoring these reviews and work on changing it
October 2023 by Mandy Horne
Staff are always so helpful and friendly even though it is such a busy post office and they must be under extreme pressure
September 2023 by Tebster81
I wish I could give zero stars, the place is a joke, actually going in for business and as a regular customer. You queue 20 minutes to be told wrongly what you can and can?t do, you advertise so many functions at your counter but Noone can serve you and they don?t know themselves. Sick of having to deal with them.Avoid at all costs, if you can?.
September 2023 by Amy Hellings
Give this poor guy some more staff. He none stop all by himself, no support. Que going out the door, the self service machine going off none stop. He can't do everything.
July 2023 by Joel Tooley (jibson7)
I have never seen more than one desk open.
July 2023 by Anna-Marie Norman
Didn't give me a proof of postage and LOST the parcel!!! What a useless post office, please DO NOT use it as they lose parcels and don't give you proof of delivery despite me specifically asking for it.Instead the woman there had written a tracking number and said that it'll be enough as proof of delivery. Turns out that it didn't! They lost my parcel with goods value of £125 and I can't claim compensation as there is no printed receipt, only a scribble with tracking number which says that they've received the parcel.This is a disgrace of service. AVOID them!
July 2023 by Lauren Power
Waited 40 minutes in a que only to not have my parcel which I got sent an email saying it was ready to collect. 0 staff. One bloke who actually knows what he is doing the rest are useless.
July 2023 by Rachel Strange
Opening times seem very unpredictable. Made more than one wasted journey before and paid for parking only to find it closed. When it is open you have to queue for a long time. All seems very inefficient. Fully recommend people go elsewhere, or just avoid the post office altogether!
February 2023 by David Hill
They are not even bothering to open now.I carried parcels there today and a handwritten sign said, 'Post office closed. Your nearest post offices are: Moreton Hall ... ' etc.