February 2023 by Jeanette Mills
I ordered 3 sets of the wooden heart tealight holders for family members in remembrance of my brother who recently passed away. They are absolutely perfect for what I wanted and very quick delivery.
October 2021 by neil quinn
I have been a regular customer of east2eden for several years now. They usually deliver ahead of the estimated delivery date and the items are great quality and very well priced. Recently had an issue with the courier delivering to the wrong address and east2eden went out of their way to resolve the problem.
October 2021 by Tina Smakaj
Horrible people, no customer service, rude & they make false accusations against buyers when refunding their items. Ordered a ?White Plastic Cake Stand? from East2eden through Amazon & I received a used cake stand. I contacted Amazon and notified them about the condition in which I received the item. Posted the item back & the seller sent me a message accusing me of using the cake stand & pubic hair being in the package, claiming that I was disgusting Never received such bad customer service before, I am appalled at how the seller has treated me and my experience with the seller has been shocking.
October 2021 by Kathy Kirby
I've ordered a few items now and have been really pleased with the products. The ordering process is easy, orders arrive quickly and you get 10% discount for life after the first purchase. Thank you East 2 Eden!
October 2020 by Danna
East 2 Eden was recommended to me by a friend.Ordered 3 items, two which came quickly and were of good quality and very well packaged.1 of my items were missing and I rang the store. A very nice fella advised to contact customer service via email, which I did.The customer service I received was very good, emails came quickly. I found out my missing item was out of stock and was offered a refund. Very pleasedwith the ordering process, delivery and the customer service experience was excellent. I'll be using again and shall recommend them to friends and family.
October 2020 by Blake Kingston
I dont normally write reviews but felt this company need recognition for their service. I tried to order 2 items for my mother which were temporarily out of stock and after a phone call with the company a nice gentleman kept in touch with me and when they sourced the products they sent me the items very quickly. During such terrible times at the moment the service, quality of the items and the turnaround was brilliant. Would recommend them to anyone. Thank you!
October 2020 by Josh Ford-Brown
Don?t waste your time with this un-professional company!!The companies website explains it ships products within 24hrs of ordering. Well it had been 11 days and I had not received or heard anything. When calling to ask I spoke to an extremely rude gentleman who sounded like a stroppy kid who was no help what so ever and blamed Royal Mail for not delivering. As he refused to supply a tracking number Royal Mail could not help but explained that if they had tried to deliver the parcel they would have record of it under the postcode, which they didn?t as it was more than likely never shipped to them. Bare in mind all this took over 5 different phone calls to this company where I was passed around with no one seeming to have any clue what they were doing or willingness to help. Let?s hope they manage to get the refund part right!! Save yourself time and money and shop elsewhere!
October 2020 by Rebecca Dutton
Bought a metal spinning wind mill for a Christmas present. Within 2 weeks the ground stake broke off so we had to fix that.Now, 6 months later, the head of the spinner has completely rusted off. I expect better being it?s supposed to be a garden ornament and out in all weathers.I complained to east2eden and they said I should have inspected it when it arrived.Nothing they can do now.Shocking customer service.
October 2020 by andrew cunningham
Ordered item via Amazon. kept track and was told item delayed but would be delivered so waited until message on Amazon order advised item may be lost so asked for refund. Told by this so called business to contact our local sorting office but I have no proof that item has been sent so surely these people should chase or claim non delivery. Avoid this company
October 2020 by Kayleigh Kingston
Great product at a very reasonable price! Quick delivery too! Will definitely order again soon!
October 2020 by Vivien Grantham
Item is missing tracking numbers not found do not buy from them
October 2020 by paul smith
Great service delivered within the week especially under these trying times THANKS ??
October 2019 by Mike Hayward
Failed to deliver on time having changed the delivery date so missed birthday. Delays include using a delivery service called Whistl who don?t deliver but just hand over to Royal Mail and then you have no idea where item is. Rubbish Amazon should be ashamed of having them on their site.
October 2019 by Grant Kingston
Lovely item, super-quick delivery, great value - highly recommended!!!
October 2019 by Margaret Evans
Really nice garden ornaments
