December 2023 by Rebecca Lewis
Horrendous. ordered units for a new kitchen, sent the wrong ones, called up to exchange them, got told 2 days and all would be sorted, heard nothing, called up again, within 2 days will all be sorted. still nothing. escalated my complaint to the highest and told I would get a call by half four that day. still nothing. 2 weeks later, still no further forward and no usable kitchen or facilities, I have young kids and am heavily pregnant so can't just take the units to a store to return. absolutely disgusting and so so angry to be treated like this!! do not buy from them!!!!!!!!
November 2023 by Rhuiden
Beware of the 2 hour parking limit. I got a £60 penalty charge as 2 hours is not enough time if you are shopping to redecorate your house in B&Q. There is no alert to tell you are about to exceed the parking time limit. I wont be coming back here anytime soon. Not really B&Q's fault but they do need to exert pressure on Euro car parks to extend the stay to free parking to 3 hours with an option to pay and display for more time
November 2023 by Selena Outram
More tills with people needed....to prevent queues developing ..especially when there are queries over the transactions with price changes and special offers or goods that need to be returned or exchangedStop cutting corners !!!
October 2023 by Mel Barker
Went in to Ipswich store with a view to buy an electric fire and surround. Was served by Neill who was extremely helpful and friendly. Nothing was too much trouble. Helped us to get discount from voucher received a day before. A credit to the company
October 2023 by Bailey G
Workers were very helpful and as always with B&Q there is always something that will catch your eye and you?ll end up putting into your basket. Overall great experience, can?t see how you could possibly have a bad one. ?
October 2023 by Lynn Stewart
This store is becoming very expensive compared to other similar store. Staff are unknowledgeable about their products or level of stock. All the tills are being converted to self service which time out while you are using them. Reduced items are not recognised. Staff have to authorise certain items Staff are then doing trolly checks as if all their customers are criminals. Not a very customer friendly experience, especially for a disabled person.
September 2023 by Paul Marjoram
Just about everything you could need for work on your house and the huge range of tools to do it with.very reasonably priced,helpful staff and the store is easy to find with plenty of parking available.
September 2023 by Photodolly
Love DIY? Then you're going to love this super sized store!! We stopped in to peruse the full Valspar colour range and it did not disappoint.
August 2023 by Mihaela Zavate
Worth a visit even if you're not after something particularly. I was surprised to find a gorgeous chest of drawers for my daughter very cheap as having couple of marks which I was able to clean so would recommend
August 2023 by Vic Coop
Great selection of hanging rails for clothes. Cheap radiators in sale section of store, including towel drying bathroom radiator £200. Garden centre . Sell indoor plant inside. Helpful staff.
August 2023 by Julesfelting morgan
Fantastic range of garden plants on sale here . The only down fall on this place even though it was busy couldnt find any floor staff and only one check out in operation .
August 2023 by Angie B
Good range of plants, pots, soil and a wide range of DIY items.
August 2023 by L ITT
Excellent store and staff are friendly and knowledgeable, this weekend is 10%off everything in store so grab a bargain, the shelves are always fully stocked and if you can't find what you are looking for the guys and girls will point you in the right direction ?
August 2023 by Max Clapson
B&Q competes with wickes and screwfix, it has a huge range and very helpful staff, it's great for one of something like an old hardware shop. No it's not got the value of other outlets but here you can hold and see what you getting and buy one individual screw or hook for example. The gardening area is rather good too. It's a bit tricky to navigate but often if you enter your store on their website when you click on an item it will tell you what isle it's on, massive time saver.
August 2023 by Old Nic
Bought valspar emulsion paint for lounge wall. First time I have used it. Chose the colour which was mixed very thoroughly. Excellent coverage and would thoroughly recommend it.
