December 2023 by John A F Gomm
Polite staff easy machine use
November 2023 by Alana Ward
Branch staff are always friendly and helpful. Sometimes there can be quite a long wait though. My only real issue is the fact they shut at 3pm, why so early?
July 2023 by Andrew Mcfarlane
My experience with Barclays bank is ok it is a shame that the Barclays bank in Stowmarket had closed down then ok because it was very handy to get money out of that bank then ok it is not to bad coming to Ipswich Barclays bank then ok
June 2023 by Dean Middler (Deano)
Helpful and friendly
June 2023 by Andy
No manmwd desks on a Saturday and only manned to 11am 2pm during the week. Needed to withdraw large amounts of cash and when I phoned up I had to press thos button press that button and unless I entered personal details it kept going round I'm circle's. 20mins I was on the phone trying to get through to someone just to ask about cash withdrawal. Just to be told I need to take a day off work to wothdraw money. . Chamginf banks or just going to put money under mattress from now on.
April 2023 by Joved Miah
Would not recommend avoid at all cost
April 2023 by Vincent Chua
Thank you kalay ,good service and helpful.
April 2023 by Natalia Ciobanu-Milicevic
I had to change my personal details because I've changed my address and phone number. The lady working at the bank was very kind and helpful, she even set me up the Barclays app to use, so I don't need to use the online banking and PIN sentry like before, the app is simpler. Thank you for your help today, iti multumesc frumos pentru ajutorul Miruna!
March 2023 by Matthew Harden
Good place to withdraw Cash
February 2023 by Joel West
Very unfriendly service, prefer to go to the automated machines, much more friendly than especially the guy behind the desk who seems to be on the verge of a mental breakdown lol
December 2022 by Ken Wells
Nice to see that Barclays has risen to the present financially straitend circumstances and rewarded my 45 years of continuous loyalty by treating me to a less favourable bank account.There are few difficult situations in life that you can't rely on the grasping financial institutions to make a dam sight worse. Barclays you know who you are so thanks.Further info received today, 20th December 2022Evidently one of our accounts is to go online only. Barclays identify this as a drive to save paper, which would be very laudable were it not for the fact that i have been trying, since 1971, to persuade Barclays not to keep sending us 2 copies of our joint account which they have resolutely failed to do, so every month i have to shred up to 6 sheets of totally useless paper.No doubt i will now be sent 2 copies of the wonderful new online offering, but at least i won't need to get out the shredder every time.
December 2022 by Bourne Vale
Shambles, stand in a queue to order change and the staff walking a round and ask if they could help. What customers need is chairs aswait times can be up to 25 minutes and more desks open, and we pay bank charges for the abysmal service. Rude staff, when asked for change order staff tutted. Gave name and business, was asked how much for, the person said the amount which I corrected and the comment was am I bad, so unprofessional.
October 2022 by Carey Jacketts
Had a phone appointment booked to sort mortgage agreement in principle. Took afternoon off for. No-one rang. Complained, no response to date, 5 weeks later still nothing. 33 years banking with them and this is what I get!
October 2022 by Susan List
We had a lot of help by Very nice people so thanks too Barclays starf thanks
August 2022 by Stewart TALBOTT
Called into Barclays Bank Princes Street on Saturday to pay in some coin, only to find the automatic tellers do not accept coin, and the ?manned? desk is not open Saturdays - whatever has happened to Barclays, not having a ?manned? desk open - I went up the road to Santander Bank who had three ?manned? counters open. Well done Santander.
