October 2023 by Amy Callaghan
Diabolical pharmacy. Never answer the phone. Now having to return a 4th time for a REPEAT prescription of my daughters asthma inhaler because it?s not ready. (Three weeks waiting with 3 previous visits for the same request) Yet my husbands prescription made yesterday is there waiting. ?????
August 2023 by Lisa Last
Try answering your phone
August 2023 by Daniel Brousson
Disappointing as no pharmacy dept basically just a shop so should not be called boot's pharmacy
July 2023 by Joanne Ritchie
Never answer the phonePrescriptions Are never ready so we need to wait then if the pharmacist is on break or lunch we need to wait an hour even if we traveled to the pharmacy
June 2023 by Libby J
Booked a vaccine, arrived said that they knew nothing about it and they didn't have the qualifications to do it. Consistently insanely long queues, literally the worst pharmacy there is
March 2023 by Michaela Akin
2nd month in row my repeat prescription was not done. They blamed GP and lied to me saying it was requested from the GP. I contacted GP who said Boots made no contact with the surgery to request this. You had one job Boots Pharmacy. I'm now doing repeats myself as can't trust them.
February 2023 by Paul Anthony
I'm sorry but what idiot has given these let's say people a five star rating this Laura and some heavy set blonde bird with glasses need sacking all day I've witness them talk rudely and inappropriately to some very elderly people who are suffering because they can't be bothered to check on thier perscribed medication I suffer with severe anxiety so struggle to get out sometimes and rely on my medication an awful lot 3 days since Ipswich HOSPITAL NOT GP the HOSPITAL sent them an urgent prescription she had no idea what she was doing and was completely dismissive of not only me but some seriously elderly people who I guess were just gobsmacked that a test like that is able to walk and work in a place they created for her disgusting pharmacy the bloke in their Micheal??? he's a great man can't do enough for you just a shame about the other staff
February 2023 by Susan Mayhew
Seem to be closed lots lately and unreliable. Such a shame as the staff are so lovely
January 2023 by Alison Clark
Been trying to get a prescription that should of been waiting for me since 5th November, they said I'd already picked it up, I hadn't, they didn't believe me,but said they would see about getting another script from doctors. I went back day after they said it would be ready, to be told it wasn't there, doctors won't send one, calls had been going back and forth and the only thing I could do was ring 111. Disgusting!!Ii rang the doctors myself and asked for a script no problem they sent one through.
January 2023 by Sándor Komiszár
The staff was very helpful.But the store was disgusting, I never seen anything like this before.Dust, rubbish on the floor ,poor hygiene, they should wipe the floor every morning.
December 2022 by Karl Last
This store is awful they never answer the phone have to chase every prescription up as they dont reorder them terrible
November 2022 by Thomas Wolsey (TTW)
Just went to get my flu jab which I booked for 2.10pm. After 20 minutes of waiting was told the person who is doing the jab was on lunch so I would have to wait till there back. Whats the point of booking an appointment. Disgraceful.
November 2022 by Daniel C
OK, but a bit messy.
November 2022 by Sarah Quinton
Laura was very rude, said my parcel had not arrived(which it had) my tablets weren't done, having had the prescription for 5 days, the lovely young man told her to do them, and that they should of been done. And Michelle was very helpful as well. Laura you need to learn manners.
November 2022 by charllotte potter
This store is DISCUSTING. (Literally) I dont even know when the floors were last swept and moped! The shelves are dusty and half empty. They seem to always have a few members of staff on shift at one time, but they seem to never be on the shop floor, always focused on the prescriptions. Which I totally understand. But surely someone needs to be replenishing the store shelves which are also badly stocked. Hygiene and cleanliness should be a priority as you are dealing with peoples medication all the time. Also dealing with sick customers whilst instore, which can easily spread germs as nothing is being cleaned. This is not a good representation of Boots in general. Please hire a cleaner ASAP.
