March 2024 by Laura Hammond
My favourite of all the Costas in Ipswich, friendly helpful staff.Dietary restrictions: Plenty of milk alternatives, and vegan cakes and biscuits.
March 2024 by Justyna Andrzejewska
My favourite
March 2024 by Lynden Flack
Lovely Costa in the heart of Ipswich. Staff in there are friendly, lovely, cheerful and go above and beyond for you. Never dull or unhappy. Great customer service, the place is tidy and clean. Coffee everything you expect from Costa. Only thing I'd change is the atmosphere, could do with a little decor or few house plants to make it a little more comfortable ( not that it isn't ok, but just could be improved)Wheelchair accessibility: Easily accessible with wheelchair, once you can hold door open
February 2024 by Daniel Merritt
It's pretty good when you want to be a time
February 2024 by tim duffy
Dirty little coffee shop.
January 2024 by Zoe Brand
Great service, great food/
December 2023 by Elizabeth Pyett
First time I've been here. Thought the coffee was expensive but it was the best coffee I tasted. I would definately come back ?
December 2023 by Gavin Clarke Tattoos
Great coffee, but atmosphere in here is much noisier than it used to be which ruins the experience.
November 2023 by Georgina Allen
I received great service today at Carr st branch, Ipswich from Powel. My drinks order was incorrectly made at first, he apologised for the mistake and delay, offered free slice of cake all with a smile. Good service is an exception rather than the rule these days. He made me feel like a valued customer, securing my return
November 2023 by Ebru Kurum
Was made to feel really unwelcome by a barista called poppy. Ignored and failed to acknowledge an addition to my order (i repeated 4 times she didn't turn her head once away from chatting to colleagues) then yapped that she'd heard me in a rude tone. Then threw my 55p change across the counter with an attitude. The people queuing behind me saw this and were pretty shocked enough to strike up a conversation about it. I've worked in coffee shops for 5+ years and even if I was having a had day I'd never act out like she did. Needs to take a good hard look in the mirror and give herself a reality check because some people aren't as patient as I am. Have complained on costa website and have been told the store managers name is Pav, who will also be told as well as the area manager once I find out their information.I hate to take it this far but I was with my son and husband looking to have a nice afternoon out and she ruined it. I spent £20 for vile customer service and lukewarm drinks.
August 2023 by Aiden Walsh
I had a free coffee voucher and so I asked the barista to surprise me with his choice of hot drink. I wasn't disappointed!! Vanilla latte made with love, care and attention to detail. My only concern was another customer pointed out to staff that a pesky fly had been trapped under the plastic lid of a cake selection. This was removed and the cakes removed from sale....until we left the premises them watched through the window as said cakes were put BACK on sale!
August 2023 by MeMoo
This place is a stopping shop for the Roma aliens of Ipswich, go in but take a pair of ear defenders as these people can?t talk quietly!
June 2023 by Dan
Overall a good experience. Their coffee is neither here nor there. Although it tastes pleasant, it can be a bit bitter and is remarkably high in caffeine (which is typical of Costa). That's a perk if you're looking for a punchy brew.Their food is as you would expect, a quick and easy bite to eat that can be warmed up in some cases. Though not gormet, there is a nice range and plenty of vegan and vegetarian options, so perfect when in a pinch or on a whim.The staff are very nice and provide a great service as well as being easy to approach with any queries. They're patient and helpful when ordering too!This Costa is very often busy, which hampers a chill café vibe, but there are plenty of seats and if you have some noise cancelling headphones or the ability to tune out, it's certainly a place you could relax, work or comfortably spend time with friends and family.Vegetarian options: There are vegetarian options for sandwiches, salads, cakes, and pastries; with all the same, bar salad, options for vegans too!Parking: There are a number of paid public car parks jsut 5 minutes from the venue.Wheelchair accessibility: The ground floor is wheelchair accessible and has a toilet too. There is a secondary, raised, area with more seating that is not wheelchair accessible.Dietary restrictions: Caters to vegans, vegetarians, gluten free, soy free and nut free restrictions. Ingredients are well listed and easy to read. The staff are also very helpful with confirming compatibility with a restriction.
June 2023 by Merle Holbrooke
Still not enough gluten free options! When you don't like sweet/cake things.
June 2023 by Philip Brown
Great. I visit nearly everyday. Staff very friendly. All ways ready to assist the less able bodied ???
